Problem with European purchase or service

UK European Consumer Centre

UK European Consumer Centre 

Do you have a problem with a trader based elsewhere in the European Union, Iceland or Norway?           

Contact the UK European Consumer Centre  (UKECC)for free advice and support to help resolve your complaint.

Call 01268 886690 weekdays between 10.00 and 15.00 (closed bank and public holidays), or email ecc@tsi.org.uk or look at the UK ECC website www.ukecc.net.

European Consumer Centre for Services 

European Consumer Centre for Services


If you want advice on making informed choices when buying goods and services from the EU, contact the European Consumer Centre for Services on 01268 886694 weekdays between 10.00 and 15.00 (closed bank and public holidays), or email eccs@tsi.org.uk