National Consumer Week 2014

3 - 7 November 2014 








Good neighbours stop rogue traders

Despite vast underreporting of doorstep crime, latest research shows there could be as many as 170,000 incidents of doorstep crime each year. Doorstep criminals exploit vulnerable citizens by convincing them to pay for shoddy or incomplete repair work, charging extortionate fees for their services, or threatening residents who do not comply. 

The 'Good neighbours stop rogue traders' campaign focuses on preventing doorstep crime by encouraging neighbours, family, friends and carers to look out for those most at risk in their communities. 

The campaign is a partnership led by the Trading Standards Institute (TSI), Citizens Advice and the National Trading Standards Board, but we are keen for other organisations to support the campaign. 

How can we get involved? 

You can support the 'Good Neighbours Stop Rogue Traders' campaign in the following ways:

Promote the winning National Consumer Week film 

On 3 November the winner of the national film competition which is sponsored by the Institute of Professional Willwriters (IPW) was announced as Kevin Turner. To help spread the word you can:


  •  Share the winning film with local communities and online


 Take local action

  • Organise an informal tea and chat with community members and local organisations to discuss doorstep crime and share informational materials, which can be read and downloaded here
  • Conduct a doorstep crime workshop with people at risk of doorstep crime or those who support them. New Citizens Advice workshop materials are available here
  • Encourage neighbours to volunteer for the Nominated Neighbour scheme if there is one in your area

Spread the word

  • Place campaign materials on your website and with internal and external networks
  • Get local media coverage
  • Join the conversation on social media under #stoproguetraders or follow@ tsi_uk and @citizensadvice
  • All 'Good neighbours stop rogue traders' information and resources will be available at: or contact the TSI press office: or 01268 582240