News item

Trading standards offers guidance to the Far East

Customs and excise officers from Hong Kong have been taking tips from Dorset County Council’s trading standards team.
Officials visited the UK on a fact-finding mission ahead of new legislation being introduced at the former British colony, now part of China, this summer.
The new laws will mirror the UK’s regulations protecting consumers from unfair trading, and the Hong Kong team contacted Dorset’s trading standards department due to its successful prosecution of the Lapland New Forest case.
A delegation came to Dorchester to discuss this and other past cases with county council officers, as well as learning more about Dorset’s approach to intellectual property rights, trade descriptions and the consumer goods safety.
And they also had time to take in some local sights, including Dorchester’s old court, the crown court and Weymouth and Portland’s Olympic sailing facilities.
Teresa Fu, head of consumer protection bureau from Hong Kong’s customs and excise department, said:
“The officers shared their valuable experience in criminal enforcement and how their limited resources are prioritised in handling consumer complaints.”
Ivan Hancock, Dorset County Council’s trading standards service manager, said:
“This was an excellent opportunity to illustrate our approach to enforcement and how we use key consumer protection legislation to address problems of unfair trading, and prioritise any cases demanding formal legal action. I hope this visit will help the Hong Kong customs and excise department implement their changes to legal controls and we now have some direct contacts for any problems with products or scams that originate from Hong Kong."

DATE: 17 April 2013