News item

NTSB Scambusters team and regional partners secure arrests for possible fraud act offences


National Trading Standards Board logo

Two drainage companies have had their premises raided by Southampton City Council’s Trading Standards as part of an ongoing investigation into possible offences under the Fraud Act.

Southampton’s Trading Standards supported by the Police and colleagues nationally has today entered eight premises across Hampshire, Dorset and London as part of an investigation into the activities of individuals connected with 1st Active Drainage Ltd and Fast Response Maintenance Ltd.

Warrants were obtained for the companies’ business premises in West Street Ringwood plus addresses associated with the director and others involved in the businesses. This action followed a large number of complaints received from the public and alleged breaches of the Consumer Protection from Unfair Trading Regulations 2008.  A number of individuals have been already arrested by the police and Trading Standards is continuing its investigation into these allegations over the coming months.

Councillor Jacqui Rayment, cabinet member for Environment and Transport said: “Southampton City Council is committed to protecting its residents from unfair trading, and is taking robust action to bring anyone found at fault to the attention of the Court.

“Today’s (1 October) operation is thanks to the support of the National Trading Standards Board (NTSB) and our colleagues from the neighbouring councils of Portsmouth, Hampshire and Dorset. We will work to ensure that where we believe there is wrong doing, cheating or rule breaking - we will seek to put a stop to it.”

Lord Toby Harris, chairman of the National Trading Standards Board, said: “I am pleased to see the continuing efforts of the NTSB's Scambusters teams and its regional partners. Their continued efforts to investigate businesses is one step forward in protecting vulnerable communities.”


Notes to editors

The National Trading Standards Board (NTSB) is a group of senior and experienced local government heads of trading standards, representing all trading standards services across England and Wales. The Board has been set up by the Government as part of changes to the consumer protection landscape and an enhanced role for trading standards. 

NTSB provides leadership influence, support and resources to help combat consumer and business detriment locally, regionally and nationally.

Scambusters is a NTSB funded project aimed at targeting rogue trading, doorstep crime and scams, providing a support across England and Wales through eight regionally based teams: 

1. Central England Trading Standards Authorities (CeNTSA)

2. North East Trading Standards Authorities (NETSA)

3. Trading Standards East Midlands (TSEM)

4. Trading Standards North West (TSNW)

5. Tri Region Scambusters (TRS), on behalf of Trading Standards South East Ltd (TSSEL), East of England Trading Standards Association (EETSA) and London Trading Standards Association (LOTSA)

6. Trading Standards Partnership South West (SWERCOTS)

7. Yorkshire and Humber Trading Standards Group (YAHTSG) and

8. Wales Heads of Trading Standards (WHoTS)

There are separate arrangements in place in Scotland. 


DATE: 1 October 2013