News item

No Cold Calling Zone refreshed in Cumbria

The No Cold Calling Zone (NCCZ) in Slack Head near Milnthorpe is being refreshed by Cumbria County Council Trading Standards and Cumbria Constabulary. 

This zone was created several years ago and is being re-launched with new road signs and residents have been given stickers to display in their windows. The zone gives a clear message to traders that they are entering into an area where residents have decided that they will not buy on the doorstep, and that the callers are not welcome there. 

The re-launch event will be on Tuesday, 14 January at 10.30am and will be marked with a media opportunity on Leighton Beck Road (near the bottom of Hillcrest Drive) – all press are invited. 

The aim of the zone is to give residents, particularly the elderly, the confidence to say ‘no’ to cold callers who could be rogue traders, bogus officials or even thieves. 

Trading Standards’ advice is to avoid opening the door to someone you are not expecting and to never feel pressurised into buying services or goods at your home.  

Angela Jones, Trading Standards Service Manager said: “Local residents made it clear a few years ago that they did not want callers at their homes and this ‘refresh’ of the zone is essential in continuing to get the message across. Doorstep sellers are still not welcome and householders will not buy from them.’ 

Cumbria County Councillor Barry Doughty, Cabinet Member for Safer and Stronger Communities, said: ‘I strongly support these zones.  Anything we can do to help our residents, particularly older residents who are more at risk, feel safer in their homes is very welcome and clearly shows how we can work together with other agencies to combat nuisance doorstep sellers and bogus callers.’ 

Local Police Community Support Officer Martin Boak, said: “We welcome initiatives such as this which will help the vulnerable feel more secure in their own homes, and reassure the community in general’. 

Trading Standards have a list of traders, on their Buy With Confidence Scheme, who have been vetted thoroughly, before being approved.  This is available to view on the website, or call the Citizens Advice Consumer Helpline number on 08454 040506. 

Anyone who has information about doorstep crime is encouraged to contact Trading Standards via Citizens Advice Consumer Helpline on 08454 04 05 06 or report the matter to Cumbria Police on 101. 

For more information contact communications adviser Alice Gill on 01228226241 or


DATE: 7 January 2014