News item

City of York Council’s trading standards team returns cash to defrauded residents

City of York Council is returning money to residents which has been intercepted by the National Trading Standards Scams Team during its investigation of fraudulent promotions.

The national team has been sorting thousands of mail items from individuals who sent money or cheques to scams including fake lotteries, prize draws or special offers. The mail is now being returned to local trading standards units across the country. 

York’s trading standards team will be making personal visits to the victims to return their cash or cheques, usually totalling between £5-£20. They will also offer advice on how to avoid or report such scams in the future, and how to protect themselves from identity fraud which these scams can often involve, especially residents found to be vulnerable to identity or mail-based fraud.

Councillor Tracey Simpson-Laing, City of York Council’s Cabinet Member for Homes and Safer Communities, said: “This initiative by the National Scams Team has given us the opportunity to raise awareness of the damage caused by this type of scam and allows us to contact those that might most need our support. 

“While residents should think very carefully before parting with money or sharing personal details to unsolicited approaches, those attempting to run such scams should take note that they will be traced and brought to justice.”

People concerned they may have been targeted by a mailing fraud should contact the Citizens Advice helpline on 01904 552935 or email


Notes to Editors

The council’s cabinet member for Homes and Safer Communities is Councillor Tracey Simpson-Laing on 07761460134

For further information please contact: 

Megan Rule

Communications Manager

City of York Council

Tel: 01904 552017

Fax: 01904 551064

Mob/out of hours: 07767318082


DATE: 12 September 2014