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Review of how Ofcom uses its persistent misuse powers (Ofcom) - TSI response - November 2014

TSI response (PDF 163KB). TSI believes that "nuisance calls" (including silent and abandoned calls) are a conduit for criminal behaviour and "scam phone calls". The credulous are vulnerable not only to legitimate callers but also to the rogues. Furthermore, the vulnerable are the least likely to complain about any psychological or economic impact of such calls. TSI calls for robust qualitative and quantitative analysis of the situation so that effective regulation, intervention, and enforcement can take place.