News item

Trader ordered to pay £14,000 for false information and shoddy work

A rogue trader falsely advertised a “genuine 40 per cent discount”, carried out shoddy work on driveways, gave no cancellation rights and falsified documents.

He has been ordered to pay over £14,000 by Lavender Hill Magistrates’ Court after being caught by Kingston Council’s trading standards team.

Councillor David Glasspool, Lead Member for Trading Standards said,

“Once again our trading standards team has come down hard on someone who thought they could rip off our residents.

“The trading standards team is here to ensure a level playing field for businesses and to protect people from rogues. They support economic growth in our borough and are a key player in public protection.

“Choosing a trader carefully is the key to minimising the risk of things going wrong. We recommend that the public use government-endorsed trader approval schemes such as Buy with Confidence ( or Trustmark ( to choose a trader.”

Mr Terence O’Dowd of Cobham, Surrey, pleaded guilty on Tuesday 9 June 2015 to five counts under the Consumer Protection from Unfair Trading Regulations 2008. He also asked for one further offence to be taken into consideration. Mr O’Dowd used the trading names “Driveway and Patio Creations” and “Building and Driveway Creations”.

Kingston Council’s trading standards team investigation found that four people had suffered shoddy workmanship and had been left false details about the company owner. Mr O’Dowd had already been warned by Kingston trading standards about the legal requirement to give cancellation rights and correct contact details and still was not doing so.

DATE: 12 June 2015