TSI at House of CommonsCollective redress and consumer pre-payments were the two topics covered at the All Party Parliamentary Group for Consumer Affairs and Trading Standards (CATS) that took place 9 June.
In the first half of the meeting the Group considered the case for and against collective redress after an informative presentation by Robert Musgrove, chief executive officer at the Civil Justice Council.
The Civil Justice Council published in December 2008 recommendations aimed at improving access to justice for consumers and small businesses, bringing collective claims for compensation.
The Consumer Focus chairman Lord Whitty then spoke to the Group about the issue of consumer pre-payments, arguing that current safety nets for consumers are inadequate. A findings from quantitative consumer research into the scope and scale of pre-payment problems by Consumer Direct will be released in July 09.