News item

Consumer White Paper

The Trading Standards Institute has welcomed the Government's consumer White Paper, saying it contained several measures that would boost consumer confidence in difficult times.

However, TSI are calling for even tougher action on several issues, including product safety.

'The "consumer advocate" proposal is really good news because it should help to foster a healthy balance between consumers and businesses,' said Ron Gainsford, chief executive of TSI.

'But we do hope that the advocate will be a high profile person with attitude, someone people can relate to and with the teeth to tackle issues quickly, decisively and practically.'

View the White Paper on the BIS/BERR website

For more on this and other press releases issued during the annual Consumer Affairs and Trading Standards Conference and Exhibition go to