News item

Goodwill appeal

As stranded passengers return to the UK following the reopening of air space above most of Europe many are faced with potentially hefty charges from the extended car park stay of their vehicle.

Unfortunately the law is not on their side; consumers who stay in a car park beyond the period of time they were booked for are liable for extra costs for having breached the agreed terms of contract.  EU regulations will not cover these associated costs, which are also unlikely to be covered by travel insurance policies or the protection offered by paying by credit card.

The Trading Standards Institute (TSI) and the UK European Consumer Centre (UK ECC) are appealing for car park operators to show good will towards the already aggrieved consumers who are likely to finally be on the last leg of their much delayed journey.

Read the full press release