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TSI chief gives Consumer Investigation evidence

WhitehallThe chief executive of the Trading Standards Institute Ron Gainsford is giving evidence today at the first hearing of Labour’s Consumer Investigation, led by consumer champion Ed Mayo.

The investigation, which launched in February, forms part of Labour’s responsible business agenda.  It will look at the best ways of securing confidence in markets that work for businesses and consumers - ending the consumer con culture and rewarding the responsible companies which put their customers first. 

This first hearing will aim to explore the following areas:
•         The current outlook of consumer detriment across markets
•         The current field of consumer enforcement and regulatory environment