News item

Guilty plea from dodgy domestic appliance repairman

A domestic appliance repairman who conned unsuspecting customers out of money for repairing appliances without actually doing any repairs, pleaded guilty on 16 May in Newtownards Magistrates Court to five counts of theft.

In a case brought by the Department of Enterprise, Trade and Investment’s Trading Standards Service in Northern Ireland, Henry Gordon Douglas of Carrowdore, who uses a variety of trading names, was released on bail pending pre-sentence reports.

He was banned from carrying on any commercial activities pending sentence, and will be sentenced next month.

The district Judge described Mr Douglas as a swindler and a cheat who preyed on innocent householders. He described his actions as systematic theft, and, referring to his previous record, said he was a convicted thief and fraudster.

During 2010, Consumerline, the consumer advice service run by the Trading Standards Service, received a number of complaints from unhappy customers who had paid money to Gordon Douglas, but the work was not done. In several cases, Mr Douglas asked customers for money to buy parts for the repair, promising to return the following day to carry out the work. Invariably he was never seen again.

Nicholas Lane of the Trading Standards Service said: “This is an example of the worst type of rogue trader. He took money from customers and disappeared without actually making any attempt to repair their appliances.”

Gordon Douglas is believed to have used the following trading names:

  •     A1 Appliances
  •     Master Care Dishwasher Repair and Servicing
  •     EE Supplies
  •     Rest Easy
  •     Windmill Telecom
  •     Windmill Appliances
  •     Invomo Ltd
  •     Cameras R Me
  •     Douglas Electrics
  •     365 Supersparks
  •     Calabar Electrics
  •     Gordon Douglas Appliance Repairs
  •     Domestic Appliance Repairs
  •     Cooker Guy

    The following websites are registered to Mr Douglas:


Anyone who believes they have been a victim of Mr Douglas should contact the Northern Ireland Consumerline on 0300 123 6262 or visit

Notes to editors:
1. The Theft Act makes it illegal for someone to dishonestly appropriate property.

2. For press enquiries please contact DETI Press Office on tel: 028 9052 9604. Out of office hours please contact the Duty Press Officer via pager number 07699 715 440 and your call will be returned.