News item

2012-13 Plan for new National Trading Standards Board is published

The new National Trading Standards Board (NTSB) will announce its first annual plan today (27 June) at the Trading Standards Institute Conference.

The new organisation, created in April 2012, has the leadership role of coordinating and supporting regional and national trading standards work as part of the Government’s new Consumer Landscape.

The annual plan has been developed to enable the NTSB to provide more detail on the approach and the specific actions it will take to deliver it objectives during this first transitional year.

The interim chair of NTSB David Collinson said: “The NTSB vision is to improve the impact of enforcement intended to tackle traders and businesses who cause harm to consumers and legitimate businesses, and operate both regionally and nationally.
“This is a real opportunity for trading standards to improve the coordination and delivery of national consumer protection, complementing the great work done by local authority trading standards teams.
“This is going to be a very busy and exciting year for us.  The first thing we want to do is to have a better understanding of how trading standards use intelligence – this will allow us to reach conclusions about why we do what we do, and by April 2013 we will have the information we need to form the back bone for trading standards work nationally and regionally for years to come.”

The four key objectives are:
1. Ensure effective governance arrangements for the delivery of national and cross-boundary consumer protection services.
2. Create systems to share intelligence more effectively and efficiently in order to identify and tackle emerging threats.
3. Commission, monitor and evaluate national and cross boundary enforcement projects to ensure their effective delivery.
4. Develop effective arrangements to maximise coordinated and collaborative work.

Find the full document here.

TSI’s chief executive Ron Gainsford said: “The NTSB’s Annual Plan, launched here at our TSI Conference, clearly sets out how new National Trading Standards Board will help not only achieve more consistency and accountability across the country but also support local trading standards services in these times of austerity, and tackle consumer detriment in a more holistic way.”

 DATE: 27 June 2012

Notes for Editors:
For further information or to arrange an interview please contact Irja Howie at TSI press office on 08456089430 / 07780675815  or

Trading Standards Institute (TSI)
TSI is a training and membership organisation that has represented the interests of the Trading Standards profession since 1881 nationally and internationally.  We aim to raise the profile of the profession while working towards fairer, better informed and safer consumer and business communities.

TSI’s members are engaged in delivering frontline trading standards services in local authorities and in businesses.  We are also supporting the delivery of initiatives such as the UK ECC and UK ECCS.

The Consumer Affairs and Trading Standards Conference 2012
The Trading Standards Institute’s annual trading standards and consumer affairs Conference and Exhibition is the leading consumer affairs and trading standards event in Europe. The 2012 Conference is at Manchester Central from Tuesday 26 June to Thursday 28 June.

Some 1,500 people are expected to attend the conference, including representatives from local and central government and those interested in fair trading, representatives of business and commerce, together with consumer organisations.

Journalists and photographers are welcome to attend but should contact the press office on 0845 608 9430 to arrange passes.