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Enhancing Consumer Confidence by clarifying Consumer Law - Consultation on the supply of Goods, Services and Digital Content (BIS) - TSI response - October 2012

TSI response (PDF 314KB). TSI has submitted a detailed 30-page response. The Institute suggests that, for consumers, it would be sufficient to have just Sale and Conditional Sale, together with clear rights of redress for when things go wrong and consistant third party rights. This would not affect service contract or hire contracts.