News item

Launch of new voice for consumers

A new partnership that will speak up for consumers and provide them with the support they need has been launched in South Warwickshire.

The new Warwickshire Consumer Empowerment Partnership (WCEP) brings together Warwickshire County Council’s Trading Standards Service and Warwickshire Citizens Advice Bureaux.

The aim of the partnership is to develop an integrated consumer advice, education, protection, empowerment and advocacy body.

Local South Warwickshire groups with an interest in consumer issues were invited to the launch and to participate in the partnership.  Representatives from a range of groups attended the launch event held at the Civic Hall in Stratford upon Avon Monday 8th October.

The new Warwickshire Consumer Empowerment Partnership (WCEP) is one of 18 nationally funded pilots and will be launched throughout the county this Autumn.

The WCEP will play a key role in ensuring that consumers are informed and empowered, enabling them to better understand and enforce their consumer rights, avoid rogue traders and play an active part in reporting and tackling bad practice. 

Warwickshire County Councillor Richard Hobbs, Portfolio Holder for Community Protection said: “This new partnership provides a great opportunity for all organisations that have an interest in supporting and educating consumers to work together.

“Not only will consumers be better protected, but the new partnership will also give Warwickshire consumers a voice, advocating for them and representing their interests locally to policy makers.”

Sue Green, Manager of Stratford upon Avon District Citizens Advice Bureau added: “By working together we can help local people become confident consumers who  are aware of their rights, where to access advice and information, what to do if something goes wrong, secure best deals and recognise and avoid scams and rogue traders’’.     

Warwickshire’s Consumer Empowerment Partnership will be involved in a range of activities to inform, educate and support consumers. Campaigns will promote consumer rights, consumer and financial literacy education programmes will be offered and local community forums, meeting and events organised.

WCEP is being co-ordinated by a Steering Group consisting of Warwickshire Trading Standards Service and the Warwickshire Citizens Advice Bureaux.

The steering group Chair is David Gooding, District Manager, Bedworth Rugby & Nuneaton Citizens Advice Bureau.

The steering group will link into Local Consumer Empowerment Partnership stakeholder groups being established in each District/Borough in the County during October and November.


Notes to Editors

For further information contact:
For more information  please contact Simon Cripwell, Senior Information Officer, Warwickshire County Council Trading Standards Service on 01926 414039 or 07771 975570.