Useful links

A link from this website to that of any other organisation, company or individual shall NOT imply any approval or warranty as to the standing and capability of any such organisation, company or individual by this organisation.

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UK Central, Local & Quasi Government Sites
Overseas Government and Other Sites
Sites with Product Recall Information
Ombudsmen and Regulators
Consumer Organisations
Trade Bodies and Copyright & Intellectual Property Protection
Professional Bodies
European Organisations
Legal Sites
Miscellaneous Sites

UK Central, Local & Quasi Government Sites

Audit Scotland
Better Regulation Delivery Office
BSI British Standards Institution
Cabinet Office
Companies House
COSLA Convention of Scottish Local Authorities
CPS Crown Prosecution Service
Court Service (England and Wales)
Department for Business, Innovations and Skills BIS
Department for Communities and Local Government
DEFRA Department for Environment, Food & Rural Affairs
Department for Transport
Department of Health
Environment Agency
Financial Conduct Authority
FSA Food Standards Agency
GOV.UK - Latest and widest range of public service information
HM Revenue & Customs
HSE Health and Safety Executive
Information Commissioner's Office
Intellectual Property Office
legislation.gov.uk
Livewell - NHS advice site for consumers
Local Government Association
LGCnet Local Government Chronicle's on-line information service
London Councils
Medicines and Healthcare Products Regulatory Agency
Ministry of Justice
NMRO National Measurement and Regulation Office
Northern Ireland Executive
Northern Ireland Department of Enterprise, Trade and Investment Consumer Affairs
Scottish Government
Scottish Parliament
SEPA Scottish Environment Protection Agency
The Stationery Office Books, publications and official documents
UK Parliament
Vehicle Certification Agency
Welsh Assembly Government


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Overseas Government and Other Sites

econsumer.gov for cross-border e-commerce complaints
New Zealand Consumers' Institute
OIML International Organisation of Legal Metrology
US Consumer Product Safety Commission United States Federal Regulatory Agency

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Sites with Product Recall Information

Industry Canada Recall Site
Medicines and Healthcare Products Regulatory Agency
Product Recalls Australia
New Zealand Consumers' Institute
RAPEX European product safety website
US Consumer Product Safety Commission United States Federal Regulatory Agency
Vehicle & Operator Services Agency Recall Database

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Ombudsmen and Regulators

Architects Registration Board
ASA Advertising Standards Authority
ABTA Association of British Travel Agents
British and Irish Ombudsman Association
British Board of Film Classification
BSI British Standards Institution
Charity Commission
Civil Aviation Authority ATOL Section
Committee of Advertising Practice ASA Codes of Advertising and Sales Promotion
Competition and Markets Authority
Double Glazing & Conservatory Ombudsman
Financial Conduct Authority
Financial Ombudsman Service
FSA Food Standards Agency
The Furniture Ombudsman
Gambling Commission
Gas Safe Register
Information Commissioner's Office
Internet Watch Foundation UK monitoring organisation
Legal Ombudsman
Medicines and Healthcare Products Regulatory Agency
National Lottery Commission
OFCOM Office of Communications
OFGEM Office of Gas and Electricity Markets
OFWAT Economic Regulator for the Water Industry in England and Wales
PHONEbrain PhonepayPlus website aimed at young people to educate them about how to recognise premium rate services and the costs involved
PhonepayPlus regulatory body for premium rate charged telecommunications services
Property Ombudsman Service
Registered Digital Installers Licensing Body (RDI-LB)
Removals Industry Ombudsman Scheme
Retail Ombudsman
Scottish Legal Complaints Commission
Security Industry Authority
S.H.O.P.S - The National Newspaper Safe Home Ordering Protection Scheme
UKAS United Kingdom Accreditation Service
VSC Video Standards Council


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Consumer Organisations

Air Transport Users Council
BBC Watchdog On-Line
BEUC The European Consumers' Organisation
CCWater Consumer Council for Water
Consumers International the global voice for consumers
National Consumer Federation
Royal Society for the Prevention of Accidents
The Timeshare Association
Which?

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ACID Anti Copying in Design
The Anti-Counterfeiting Group
ABTA Association of British Travel Agents
British Retail Consortium
BVRLA British Vehicle Rental and Leasing Association
Committee of Advertising Practice ASA Codes of Advertising and Sales Promotion
CBI Confederation of British Industry
Industry Trust for IP Awareness
Copyright Licensing Agency
Council of Mortgage Lenders
FAST Federation Against Software Theft
Federation of Master Builders
GCC General Chiropractic Council
Imaging Consumables Coalition of Europe, Middle East and Africa (ICCE)
INCPEN Industry Council for Packaging and the Environment
Intellectual Property Office
Master Locksmiths Association
Council of Mortgage Lenders
National Association of British Market Authorities
National Association of Estate Agents
National Federation of Roofing Contractors
PPL UK Music licensing company
Resort Development Organisation formerly Organisation for Timeshare in Europe
Retail Motor Industry Federation
Scottish Motor Trade Association
UKIE Association for UK Interactive Entertainment formerly ELSPA
UKAS United Kingdom Accreditation Service
VSC Video Standards Council
WIPO World Intellectual Property Organization

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Professional Bodies

CIEH Chartered Institute of Environmental Health
Chartered Institute of Plumbing and Heating Engineering
Chartered Trading Standards Institute
Institute of Trade Mark Attorneys
National Association of Estate Agents
Royal Environmental Health Institute of Scotland
Royal Institution of Chartered Surveyors
Royal Society for Public Health


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European Organisations

BEUC The European Consumers' Organisation
Health and Consumer Protection Directorate - General
Consumer Affairs
Food and Feed
Public Health
ECC United Kingdom Information and support for consumers shopping across the EU
European Commission Representation in the UK
European Food Safety Authority
EMeTAS European Metrological Type Approval Service
European Parliament Multilingual Service
isitfair.eu Guide to the Unfair Commercial Practices Directive for consumers
PROSAFE Product Safety Enforcement Forum of Europe
RAPEX European product safety website
WELMEC European Co-operation in Legal Metrology
Your Europe Passenger Rights

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Advice Services Alliance Alternative Dispute Resolution Site
BAILII British and Irish Legal Information Institute
UK European Consumer Centre hosted by The Chartered Trading Standards Institute
UK European Consumer Centre for Services hosted by The Chartered Trading Standards Institute
Citizens Advice (formerly NACAB)
Debt Advice Foundation
Advice Guide from Citizens Advice
Companies House
CPS Crown Prosecution Service
HM Courts & Tribunals Service
Fundraising Standards Board
isitfair.eu Guide to the Unfair Commercial Practices Directive for consumers
Legal Ombudsman
Scottish Courts
Scottish Legal Complaints Commission
StepChange Debt Charity (formerly the Consumer Credit Counselling Service)
Your Europe Passenger Rights

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Miscellaneous Sites

AA Car Data Check
Amstel Testing Ltd - Cookware test house
Anti-Phishing Working Group – Report Phishing
BBC Watchdog On-Line
Birmingham Assay Office
BSI British Standards Institution
Dental Complaints Service
Directgov consumer pages
Doorstoppers Say No to Doorstep Callers
Experian's Your Credit Report Help Centre - Credit Reference Agency
Fundraising Standards Board
Get Safe Online will help you protect yourself against internet threats
Guidestar UK Information about every charity
isitfair.eu Guide to the Unfair Commercial Practices Directive for consumers
Labfinder - Directory of testing and calibration laboratory facilities
National Approved Letting Scheme Accreditation scheme for lettings and management agents
OIML International Organisation of Legal Metrology
PHONEbrain PhonepayPlus website aimed at young people to educate them about how to recognise premium rate services and the costs involved
Proof of Age Standards Scheme (PASS)
Referenceline A register of firms with their customers unedited references, approved by Hampshire Trading Standards
reviewcentre Product reviews written by consumers
Royal Society for the Prevention of Accidents
The Stationery Office Online Bookshop
TrustMark find reliable and trustworthy building tradespeople
UKAS United Kingdom Accreditation Service

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