This Unit has 3 sections designed to cover work in either year 7,8 and 9 or as a self-contained Consumer Education package deliverable as an intense experience.
Unit 1 - What is a Consumer?
Students will think about what is meant by the term 'Consumer' and be able to recognise that they are consumers, who buy goods and services every day.
Students will also look at the importance of having general rules at home and at school they will also be able to relate this to the rules of buying and selling.
Unit 2 - Consumer/Trader Rights and Responsibilities
Students will look at the difference between rules and the law and will start to understand the importance of the law for Consumers. They will also explore the differences between civil and criminal law and will learn how each is dealt with via the Court System.
Students will examine the civil and criminal laws covered by Trading Standards Departments and will learn about the effects of underage product sales on both young people and traders.
Unit 3 - Exercising Consumer Rights
Students will look at who protects the rights of consumers and will examine their own legal rights when buying goods and services. Students will understand how Trading Standards can help them when they have a problem and will also learn about other organisations that they can visit for help and advice about a range of problems.
Students will also start to examine how to complain effectively and will also look at the role the County Court plays in resolving consumer disputes.
All of these Units address the following aspects of the key stage 3 Citizenship programme of study:
Knowledge and Understanding about becoming informed Citizens
Pupils should be taught about:
1a the legal and human rights and responsibilities underpinning society, basic aspects of the criminal justice system and how both relate to young people
1g the importance of resolving conflict fairly
1h the significance of the media in society
Developing skills of enquiry and communication
Pupils should be taught to:
2a think about topical, political, spiritual, moral, social and cultural issues, problems and events by analysing information and its sources, including ICT based sources
2b justify orally and in writing a personal opinion about such issues, problems or events
2c contribute to group and exploratory class discussions and take part in debates
Developing skills of participation and responsible action
Pupils should be taught to:
3a use their imagination to consider other people's experiences and be able to think about, express and explain views that are not their own
3b negotiate, decide and take part responsibly in both school and community-based activities
3c reflect on the process of participation
At the end of KS3
Most pupils will have an awareness of their rights as a consumer and understand where to seek help if needed. They will understand who is responsible for making and upholding consumer law and have a basic knowledge of how the court systems work.
Some pupils will have not made so much progress, they will have some understanding of their personal rights but will find some difficulty with the range of consumer problems and solutions. An awareness that Trading Standards exist to offer advice and information to consumers will help these students.
Some pupils will have progressed further, and have a clear understanding of their Consumer rights and responsibilities. They will be able to resolve many consumer problems for themselves or others using informed decision-making skills.
They will be able to think clearly and articulate their views and have an ability to make informed and wise purchasing decisions and recommendations to others.
It is helpful if pupils have:
These Units will offer opportunities to introduce/reinforce the following Speaking and Listening learning objectives
These units will offer opportunities to introduce/reinforce the following Text Level learning objectives
This Unit has clear links to other subjects within the wider curriculum, including:
Ask CEdRIC provides links to all the resources you will need to teach this Unit.
Every suggested teaching area on the teaching plan is linked to:
Suggested Teaching Activities
Suitable materials on other websites
You may also wish to speak to your own local Trading Standards Department for help and advice on Consumer Education. You can find your local office in the telephone directory or by typing in your School's postcode on the Trading Standards Institute website (www.tradingstandards.gov.uk/).