News

The Trading Standards Service in Northern Ireland is warning payday lenders to raise standards or face enforcement action following a recent survey. The Trading Standards Service has conducted a month-long survey into the lending practices of payday loan businesses operating in all the major towns and cities in Northern Ireland. The survey was carried out to check compliance with consumer credit legislation and the Office of Fair Trading’s (OFT) Guidance on Irresponsible Lending.Payday loans are short-term, high interest, unsecured loans,...
20 Mar 2012
A rogue tree surgeon who was caught after his DNA was found at the scene of one of his victim’s premises has been fined £1,500 by Bromley magistrates and ordered to pay £1,000 costs.In October 2011 Peter Edward Varey, 27, from Basildon in Essex, was trading as Eltham Tree Services. He had been called by a 90-year-old man in Orpington and asked to cut back five trees. He quoted £425 and started the work immediately. After three-quarters of an hour...
20 Mar 2012
Brent and Harrow Trading Standards and the Department of Business, Innovation and Skills (BIS) both won an award from the Solicitor General, Edward Garnier QC MP at the Prosecutors Convention 2011 in recognition of their partnership working for jointly bringing a prosecution of a car clamper. Other regulators also contending for the prestigious award included the Serious Fraud Office, the Health & Safety Executive and Environment Agency. The nomination arose as a result of a case which was concluded in...
19 Mar 2012
The Trading Standards Institute is delighted at a great result for Surrey Trading Standards at the Court of Appeal. Scottish and Southern Energy’s appeal against a conviction for misleading potential customers, in order to persuade them to switch energy supplier, was rejected on Friday 16 March.Surrey Trading Standards' Investigations and Enforcement Manager Steve Playle said: "Make no mistake – we aren’t talking about the actions of just one door to door sales agent in this case.  We are talking about...
19 Mar 2012
Fraudsters  fleecing music and comedy lovers by selling non-existent tickets to top concerts have now been put out of business following action by Wandsworth’s trading standards team - but not before they swindled around 1,900 people from all across the country.The gang were advertising bogus tickets for popular performers including JLS, Coldplay, Barry Manilow, Westlife Il Divo and Michael McIntyre.The fraudsters set up at least half a dozen websites promising tickets for these artists at some of London’s best venues...
15 Mar 2012
An Alim turned tour operator has been found guilty of consumer protection from unfair trading regulations after he took money totalling approximately, £117, 500 from vulnerable and elderly pilgrims to journey to Mecca where their all inclusive package fell short of the four star treatment promised to them.Qari Mohammed Nawaz, aged 59 of Hazelmere Road, Slough, took approximately, £2,500 each from 47 people after promoting his Hajj Pilgrimage Package at the Diamond Road mosque. He promised them a trip of...
14 Mar 2012
In a case brought by Denbighshire County Council Trading Standards a fraudster who set up a cottage industry importing and selling game console security circumvention devices, computer games, portable music players and clothing has been given a 52 week prison sentence suspended for 12 months.Scott Cooke, of Rhyl, was also sentenced to 300 hours unpaid work and a 3 month curfew between the hours of 5.00pm and 8.00am, to be monitored by an electronic tag.Following a lengthy prosecution which included two...
13 Mar 2012
TSI endorses a new guide for better packaging.The way we buy things is changing. Many of us now shop online for a wide range of goods, which are delivered either direct to our homes or to convenient pick-up points.But this presents challenges.  We’ve probably all been irritated to receive a small item in a box which could have held many more or worse an item that is broken or damaged.To coincide with Climate Week 2012, INCPEN (the Industry Council for...
8 Mar 2012
TSI response (PDF 120 KB). TSI supports the OFT's intention to accept undertakings from Argos, Comet, and Dixons to improve the way in which the market works for extended warranties on electrical goods. The Institute will, however, also press for a more cohesive approach to the regulation of consumer and competition issues in future legislation,
7 Mar 2012
Two more counterfeiters have been stripped of all assets after financial investigations carried out by Brent and Harrow Trading Standards Service concerning the Proceeds of Crime Act 2002.Case 1On 2nd March 2012 at Harrow Crown Court, Brent & Harrow Trading Standards Service secured a confiscation order for £45,087.59 against Amit Kumar after he was caught dealing in counterfeit goods. HHJ Morris made the order under the Proceeds of Crime Act 2002 and gave Mr Kumar 6 months to pay up. Amit Kumar...
5 Mar 2012