News

Online shopping continues to increase, on average UK households this year are predicted to spend online £174 of their £682 Christmas budget, according to research conducted by the Centre for Retail Research for price comparison website, Kelkoo.You have certain additional rights when you buy goods or services without face-to-face contact, so if you have ordered Christmas gifts online and they fail to arrive by the big day, what can you do?Sonia Payne, Legal Advisor for the UK European Consumer Centre,...
20 Dec 2011
Trading standards is warning consumers to be wary of scam mail shots apparently originating fromChina.A man calling himself Peter Zu has written to many West Yorkshire residents recently (and possibly to consumers across the rest of the UK). In his letter Mr Zu claims that one of his clients has recently passed away and with no family to inherit his fortune, he wants to share it with you given that you share the deceased surname.West Yorkshire Trading Standards Service has...
20 Dec 2011
CHRISTMAS SHOPPERS: BEWARE OF DODGY CAR PARKSPoor signage, broken ticket machines, confusion over disabled parking bays and bad advice from attendants are some of the reasons drivers got slapped with a parking ticket of up to £150 from a private car parking company this year – and came to Citizens Advice for help to dispute it.Consumer Focus estimates that consumers are likely to be paying at least between £38 million to £58 million in these charges each year.*That’s why today...
20 Dec 2011
Counterfeit alcohol warning as Christmas approaches Local residents are being warned not to get a festive hangover after discoveries by Trading Standards of fake wine and spirits being sold in Bournemouth. The warning comes after the council’s officers seized numbers of counterfeit wine in recent months, and uncovered industrial alcohols (e.g. Methanol and Isopropanol) being sold as vodka. “Spending on these products is just pouring money down the drain,” said Councillor David Smith, Cabinet Member for Communities. “At best, these drinks are third-grade...
19 Dec 2011
Redbridge Trading Standards is helping to keep children safe working closely with local businesses to ensure the toys they are selling are safe. Every Christmas, Trading Standards officers keep watch for unsafe toys being sold in the Borough. Officers regularly inspect shops to check that toys on sale meet current safety legislation.  During inspections, if unsafe toys are found, action will be taken to remove them from the market, with enforcement action being taken where necessary. Retailers must only supply toys which...
19 Dec 2011
Retailers must only supply toys which are safe and meet stringent safety standards, but shoppers should be vigilant too...   * Don’t buy  toys without a “CE” mark* Always buy from reputable shops and traders* If buying over the internet, buy from reputable web sites to reduce the risk of being supplied with unsafe and possibly counterfeit toys* Look for safety signs in addition to the “CE” mark (e.g. the British Toy and Hobby Association ‘Lion  mark’) * Don’t let children...
19 Dec 2011
Stealla Creasy, MP for Walthamstow, was interviewed for a three-page feature in the December edition of TS Today about her campaign against pay day lenders, which hit the national headlines on 7 December.Read the full TS Today feature on stellacreasy .If you would like to obtain copies of TS Today or to subsribe please contact David Prin on davidp@tsi.org.uk or 08456089428.
7 Dec 2011
We're pleased to announce that ts interlink's RAPEX notifications will shortly be carrying more information.Feedback at September's UK RAPEX seminar (hosted by BIS) heard users request that test reports feature in ts interlink's dedicated RAPEX database. Completely integrated in to ts interlink, users can search the content of the reports at the same time as the RAPEX notices themselves.RAPEX notifications will now also include foreign reactions to UK notifications and UK reactions to foreign notifications.
7 Dec 2011
The Trading Standards Institute (TSI) has welcomed the news that the approach taken by LBRO (Local Better Regulation Office) will continue to be at the heart of delivering protection and growth, following the consultation on its future, which attracted responses from major business organisations and professional bodies.The Government, in its consultation response, has today (Friday 2 December) stated its commitment to retain the benefits of LBRO’s ways of working when it moves into the Department for Business, Innovation and Skills...
2 Dec 2011