News

The Trading Standards Institute is urging consumers to be aware of rogue telephone cold callers offering energy saving devices after trading standards up and down the country reported hundreds of complaints.Trading standards are currently dealing with more than 200 complaints about people claiming to be their energy supplier or working in partnership with them, offering a plug in device which they say can save them 40 per cent off their energy bills.Trading standards have had a number of the items...
1 Dec 2011
The Trading Standards Institute website is about to receive a festive makeover with the introduction of a Christmas Countdown Calendar.Each day in the run up to Christmas will highlight a different door trading standards officers go through in their work keeping consumers, communities and our economy safe and healthy.Be prepared to be amazed and surprised by the breadth of trading standards officers’ work – 24 days was only enough for a “best of” selection!The first door will be available to...
28 Nov 2011
Citizens Advice is launching a new campaign to target scammers and rogue traders who prey on recession-hit consumers. The campaign across England and Wales highlights growing concerns that the recession is providing opportunities for consumers to be exploited at a time when they are most vulnerable. People looking for work, trying to get better deals on essential services, or trying to get help with debts, are among those being exploited, according to a Citizens Advice survey of more than 4,200 people. The survey...
28 Nov 2011
CIEH, in partnership with TSI and LBRO, are proud to be organising the 2012 Year Ahead Event taking place 2-3 February in Stratford-upon-Avon. The theme this year is Growth and regulation: the only way is up.This highly reputable event plays an important role in shaping the regulatory services agenda. Register your interest now at events@cieh.org
28 Nov 2011
The launch took place on November 21st at London's View Tube, next to the Olympic park.The Good Sports Don’t Fake It, delivered in partnership with the UK ECC and Citizens Advice, has the backing of Olympic legend Tessa Sanderson and high jumper Ben Challenger who will be competing for gold at the London 2012 Games.The launch brought together a potent mix from the world of sporting and fakes with speakers and guest including the Intellectual Property Minister Baroness Wilcox, and...
24 Nov 2011
The UK European Consumer Centre (UK ECC) is spreading the message of National Consumer Week (21 to 25 November 2011) - Good Sports Don’t Fake It! - by urging consumers to beware of fake Olympic ticket websites and to understand their rights when they shop online.The UK ECC is a supporting partner of National Consumer Week, which is an annual national event organised by the Trading Standards Institute. The first event was held in 1988 and it has grown from...
23 Nov 2011
TSI response (PDF 77.2KB). TSI states firmly that it does not wish to see any face-to-face marketing whatsoever during the smart meter installation process.
22 Nov 2011
TSI response (PDF 73KB). TSI supports the amalgamation of the Regulations across the UK in this brief response to a joint consultation from Defra, the Department of Agricultural and Rural Development Northern Ireland, the Scottish Government, and the Welsh Government. 
22 Nov 2011
The Trading Standards Institute produces a comprehensive range of leaflets to help businesses and consumers understand how trading standards legislation affects them.In line with our National Consumer Week ‘Good Sports Don’t Fake It’ theme, TSI offers a ‘Staying legal during the Olympics’ leaflet – we’ve included the introduction below:‘In general terms you should be extremely careful of making any claims and/or associations with the London Olympics 2012. The Olympic brand is very well protected in law, and even terms and...
17 Nov 2011
A foreign student arrested after Wandsworth Trading Standards made “one of the UK ’s largest counterfeit jewellery seizures” has been jailed.Zhanhong Zheng, who amassed a £3m haul of fake jewellery, pens, sunglasses, and handbags, prompted a public health alert last year after it emerged he was selling jewellery and cufflinks containing high levels of poisonous nickel. The 25-year-old was arrested following a major investigation by Wandsworth Council's Trading Standards Officers - and subsequent tests on pieces of fake designer jewellery...
16 Nov 2011