The first reading has taken place in the House of Lords for The Consumer Insurance (Disclosure and Representations) Bill. This is a hugely significant moment for the Trading Standards Institute, who has been campaigning for a change in consumer insurance law since May 2009. The archaic insurance law dates back to the Marine Insurance Act 1906 which, as a commercial statute, is heavily weighted against consumers. It allows insurers to refuse a claim if the policyholder failed to disclose any...
17 May 2011
The Trading Standards Institute first highlighted misleading tactics used by utility doorstep salespeople in 2009 which drove us to then call for a ban on doorstep energy sales. Our campaigns have seen the Big Six energy companies agree to not operate in areas that have been identified as No Cold Calling Zones (NCCZs) and now Surrey Trading Standards has led an investigation that has resulted in a landmark guilty verdict for one of these Big Six energy companies.Ron Gainsford, Chief...
11 May 2011
TSI response (PDF 232KB). Members of the trading standards profession believe that the removal of cheques will lead to the most vulnerable reverting to cash payments. This in turn may lead to a lack of evidence regarding doorstep crime incidents and may increase the number of victims of distraction burglary.
5 May 2011
TSI response (PDF 120KB). TSI supports the provision of a clear indication of the national enforcement priorities / priority regulatory outcomes by the Local Better Regulation Office. The priorities as identified give a clear steer to the local authority as to how to ensure that they are able to meet the needs of the local community whilst recognising the enforcement priorities for the country as a whole.
5 May 2011
On 9 May 1881 around 30 independent weights and measures inspectors, and a small number of scale manufacturers, came together for the first meeting of the British Association of Inspectors of Weights and Measures in Manchester. At the same time the government, through The Board of Trade, started a qualifying examination for inspectors.In 1949 the Association changed its name to the Institute of Weights and Measures Administration. It was not long after this that the first Institute examinations took place,...
4 May 2011
TSI response (PDF 151KB). Whilst TSI broadly welcomes this initiative, we have concerns as to its principal objectives. The trading standards profession agrees that it is right and proper in the modern era to review legislation regularly against its modern purpose, but there is a need to assess the merits of legislation in its entirety, as opposed to simply looking at whether there should be a duty to enforce. Furthermore, a large quantity of legislation enforced by local authorities is missing from...
28 Apr 2011
TSI response (PDF 116KB). TSI considers the suggested options, concluding that an ombudsman-style mechanism, or one including full consultation with enforcement agencies prior to the start of collective actions, would be the best way to ensure justice and fairness to all parties. 
28 Apr 2011
We're pleased to announce that archived ts today articles are now available to ts interlink subscribers.As part of its recent upgrade, we've boosted the material available to subscribers of the new ts interlink platform with articles from previous issues of our membership magazine, ts today.The ts today magazine covers a wide range of consumer and commercial issues from legal, consumer and business viewpoints and is now fully searchable from within ts interlink itself.Further ts interlink enhancements are on the way,...
19 Apr 2011
TSI response (PDF 139KB). TSI states that the strategic and operational objectives and regulatory principles proposed for the new Financial Conduct Authority are laudable. There are, however, a number of specific issues to be considered in order to avoid consumer (and, in some cases, business) detriment.  
14 Apr 2011
Consumer Minister Edward Davey announced, on Wednesday 13 April, a new approach that aims to give more power to consumers.Empowered consumers drive and shape markets as the barriers to switching goods and services become smaller, resulting in businesses that have to innovate and become more efficient to gain market share, which in turn results in growth.As part of the strategy, Government have identified FOUR key areas themes:The power of information: enabling consumers to access data held on them by businesses, ensuring...
13 Apr 2011