News

Businesses and residents in the Royal Borough now have better information about their consumer rights thanks to a new trading standards online initiative.Officers have produced advice sheets – available on the trading standards pages on the Royal Borough website – on a range of consumer information including:Knowing your rights when shopping from homeKnowing if the trader is right when dealing with a dispute in a shopBeing armed with your legal rights when buying goods or services. Embedding this information within...
18 Nov 2010
Details are available on the revised registration process for the Trading Standards Qualifications Framework starting in 2011.
18 Nov 2010
Organised criminal gangs are exploiting security-conscious internet users by tricking them into downloading and paying for anti-virus (AV) protection which is actually malicious software. These gangs target victims through direct telephone calls. Victims are left out-of-pocket, their bank details stolen and their computers seriously compromised.The Rt Hon Baroness Neville-Jones, Minister of State for Security, comments: 'Our latest research indicates that 80% of UK internet users have never heard of these scams and yet 1 in 4 online users have been...
17 Nov 2010
Cold callers could soon be given the push in East North East Leeds as West Yorkshire Trading Standards have joined forces with The Neighbourhood Policing Team, Leeds City Council and Safer Leeds to launch 4 new Cold Calling Control Zones within the area, jointly funded by Inner North East Area Committee and money obtained from the Proceeds of Crime fund. This is part of an initiative across the West Yorkshire area which has a total of 26 zones currently in...
17 Nov 2010
Home Office minister James Brokenshire offered glowing praise of the industry schemes that target alcohol-related problems when he spoke at the Responsible Drinks Retailing Conference in London on 10 November. 'Can I say at the start that I recognise the complex nature of the problems that we face in our communities. For me, there are a number of different ways to respond and to deal with the problems of the late night economy in certain communities, and indeed some of...
17 Nov 2010
Another improvement to our content syndication product - 'broadcast'!Further to customer feedback, we've changed the product recall and safety notice listings so that the most recent are shown at the top of the list.Click to learn more about our syndication products.
16 Nov 2010
Local authorities have been directly challenged in George Osborne’s Spending Review 2010. Challenged to provide council services with less direct government funding, and a freeze on council taxes next year. At the same time they have been given far greater control of how and where they spend with less ring fencing of local authority services. TSI chief executive Ron Gainsford says that while economic stringency is necessary it is vital that funding for trading standards is sustained for the economic...
11 Nov 2010
Powys' farming community is being warned that they could face prosecution for animal movement and record irregularities, including breaching the six-day standstill rule.Powys County Council's trading standards service has issued the warning after a farmer / livestock dealer in the Llanidloes area was ordered to pay fines and costs amounting to £6,500 by Welshpool Magistrates Court last month.Cllr Graham Brown, Board Member for Public Protection, said: 'The six-day standstill rule is seen as an important disease control measure, ensuring the...
11 Nov 2010
On 2 November 2010, a car clamper was sentenced by Brent Magistrates Court to 16 weeks imprisonment (suspended for 18 months), fined £500 and ordered to carry out 120 hours unpaid work. In addition to this, he was ordered to pay prosecution costs of £2,575.50 to the London Boroughs of Brent &Harrow Trading Standards Service and a further £1,051 in compensation to his victims.Lee Ray Peacock, aged 44, Director of Regional Clamping Services Ltd, pleaded guilty to two offences under...
11 Nov 2010
The Public Bodies Bill had its Second Reading in the House of Lords on 9 November.Details of the Bill and the Hansard report of the debateDuring the debate Lord Borrie said: 'The Government have said that the Office of Fair Trading is to lose its consumer protection role, which has so often helped to inform the office in its investigatory competition work. In any case, where is the competition protection work to go to?'TSI President, Baroness Crawley said: 'The second...
11 Nov 2010