News

A roofer operating in East Dorset has narrowly escaped imprisonment after pleading guilty to dishonestly making false claims that led to him carrying out thousands of pounds worth of unnecessary work on a consumer’s roof.On 5 November 2010 at Bournemouth Crown Court, Aaron Brian James Barnes (Aged 32, of Leigh Road, Eastleigh, Hampshire) was sentenced to twelve months imprisonment, suspended for 2 years, having pleaded guilty to an offence, under the Fraud Act 2006, of dishonestly intending to make a...
10 Nov 2010
Mobile operators and retailers surveyed in a Communications Consumer Panel mystery shopping exercise are changing their contract cancellation policies to make it easier for customers who experience coverage problems. Panel Chair Anna Bradley said 'we are delighted that the mobile operators are making changes to their policies following pressure from the Consumer Panel. This is great news for consumers'. Phones4u and Carphone Warehouse are introducing a new 14-day returns policy for coverage and their sales advisors will be trained to...
10 Nov 2010
Jacqui Kennedy OBE, Director of Regulatory Services, Birmingham City Council has been made Local government personality of the year by the Dods and Scottish Widows Women in Public Life AwardsAfter working her way up through the ranks, Jacqui is the Director of Regulatory Services in Birmingham and has dedicated her working life to local government and community services, nationally regionally and locally. She is the first woman chair of the Association of Chief Trading Standards Officers, the Chair of the...
9 Nov 2010
EuroSafe calls on governments and ski slope operators to make sure that there is no exception to the rule that everyone wears a helmet while on ski slopes.Each year thousands of people get injured in snow sports in Europe. It is estimated that in the entire EU-region there are each year 300.000 snow sport related injuries that require medical treatment in hospital, including 170.000 ski injuries and 90.000 snowboard injuries.At the start of the new skiing season, EuroSafe launches a...
4 Nov 2010
TSI response (PDF 121KB). TSI accepts most of the proposals but warns that the proposal to define self-service devices as separate sub-assemblies should be dealt with cautiously.
1 Nov 2010
Thanks to the efforts of trading standards officers from South Ayrshire Council, the owners of an Ayr shop were fined a total of £1,250 on 28 October) in the only known Scottish prosecution brought in relation to the sale of mephedrone before it became a banned substance earlier this year.Frank Nicholson and Margaret McCracken, co-owners of the Bodystyle 'adult theme' shop in Ayr's Burns Statue Arcade, were sentenced at Ayr Sheriff Court after pleading guilty to separate charges at earlier...
1 Nov 2010
TSI response (PDF 114KB). TSI firmly believes that Trading Standards professionals are are best placed to deliver legislation, advice, and best practice pertaining to farming businesses. They are valued and respected and have become a trusted source of information and advice. Indeed, they are an example of positive regulation in practice.
29 Oct 2010
Ron is now blogging regularly - in these difficult times keep up with what.he finds out and what TSI thinks about it. Ron's blog or follow the link at the bottom of the home page.
27 Oct 2010
Consumers can now enjoy strengthened rights when buying services across the EU, as a result of the EU Services Directive. The Directive enables consumers to have greater access to information from traders and in the form of a consumer portal, allowing them to make more informed and confident cross-border shopping choices. Now each country in the EEA should host a consumer portal, the UK’s being the European Consumer Centre for Services (ECCS). The ECCS is a one stop shop for...
20 Oct 2010