News

In the first joint-initiative of its kind in the UK, six neighbouring local authorities across North Wales joined forces on 20 October to support the regions local markets and keep them fake-free by simultaneously introducing the Real Deal charter at 16 markets. The project has been launched now to enable Real Deal market procedures and advice for traders to be in place in the run-up to the busy Christmas shopping season.The project was co-ordinated by trading standards officers from the...
27 Oct 2015
All businesses across England and Wales will be able to join primary authority under the government's new proposals to expand the scheme.  The proposed changes plan to simplify the scheme and allow businesses of any size to join and gain assured regulatory advice. Administered by the Better Regulation Delivery Office (BRDO), primary authority gives businesses the chance to form a legally recognised partnership with one local authority or fire and rescue authority and be involved in their own regulation.  The changes, put forward...
27 Oct 2015
A trader has been found guilty of importing and selling dangerous teddy bears near the Tower of London.B&S Supplies were fined £12,700 and its director was ordered to personally pay costs of a further £3,500.The company was given the fine at Thames Magistrates’ Court on October 8 after they were found to be importing the hazardous bears for over a year.Action was taken by the council after they were alerted by Westminster colleagues to the bears being sold near the...
26 Oct 2015
People choosing to wear cosmetic contact lenses this Halloween, after they were made popular by TV programmes such as Vampire Diaries and Twilight, are putting their sight at risk, experts warn. Cosmetic lenses are readily available online and often in novelty shops and market stalls but the law states they must be dispensed in the presence of an optician or medical practitioner.  The General Optical Council warns that wearers are putting their health at risk in TS Today, the magazine of the...
26 Oct 2015
A shopkeeper who knowingly sold counterfeit clothing from his city centre premises has been sentenced. He and the business he ran together pleaded guilty to 22 offences under the Trade Marks Act 1994 and asked for a further 348 offences to be taken into consideration. He was sentenced to four months imprisonment, suspended for 12 months in relation to each charge, to run concurrently.Trading standards officers received a customer complaint that the Miss Diva store on Low Petergate was selling...
23 Oct 2015
The National Fraud Intelligence Bureau (NFIB) has identified a trend in consumers being targeted for investment opportunities in parking spaces at locations close to major airports. A new commodity is being offered as an investment to members of the public. This new commodity is parking spaces. The method used by those selling the parking spaces is very similar to that used by businesses selling unregulated investments including diamonds, wine and carbon credits. Common features include:Members of the public receiving unsolicited...
23 Oct 2015
Schoolchildren who won a nationwide competition aimed at testing young people’s consumer knowledge will face a panel of experts on national television tomorrow. (FRIDAY OCT 23)The students from Porthcawl Comprehensive School, Wales, will be quizzed by consumer experts on BBC’s Rip off Britain tomorrow. They were selected to take part after winning the national Young Consumers of the Year Competition (YCOY), held earlier this year at the House of Commons. The competition is organised by the Chartered Trading Standards Institute...
22 Oct 2015
A landscape gardener who ripped off elderly and vulnerable residents by overcharging for shoddy work has been jailed for three-and-a-half years.Benjamin Brown, 62, was stopped in his tracks by Surrey County Council’s trading standards officers and pleaded guilty in June to fraud and money laundering offences relating to sums up to £665,000.He was jailed at Guildford Crown Court on Tuesday 20 October and will also face a Proceeds of Crime Act hearing to recover money he conned from his victims.Brown,...
21 Oct 2015
Consumer advice organisation UK European Consumer Centre has welcomed news of a move to help law enforcement authorities from around the world to spot trends and work together to prevent international scams.The UK's Competition and Markets Authority has announced that an improved website has been unveiled to help law enforcement authorities gather and share cross-border consumer complaints. The website has been launched by consumer protection agencies from 34 countries and will be used to take action against unlawful practices.Andy Allen,...
16 Oct 2015
Retailers are being urged to review their training processes after new legislation and advances in technology mean some frontline staff could be caught out.The advice comes from Peter Stonely from the Chartered Trading Standards Institute (CTSI) who is delivering a free webinar on the new Consumer Rights Act next week.Under the Act, suppliers of digital content - found in everything from cars, sat navs, phones, smart TVs and even conventional DVDs and CDs - must repair or replace faulty content....
15 Oct 2015