We welcome the Government’s commitment to take action to protect consumers and to promote greater competition across the economy.We are pleased to see such policy statements as, stronger consumer protection in financial matters, higher standards of farm animal welfare and a shared cost responsibility for dealing with outbreaks of disease.The Government also proposes, amongst other things, tougher action on underage alcohol sales, anti-social behaviour and low-level crime.TSI is keen to engage with the Government on these issues and more. The...
20 May 2010
TSI response (PDF 114KB). TSI welcomes the guidance and the involvement of farmers in its early stages of preparation. TSI would, however, like the guidance to be simpler and would suggest the use of an end user group. TSI would be happy to be involved in this or to suggest some proactive groups.
11 May 2010
Formed in 1881 as the British Association of Inspectors of Weights and Measures in response to the Weights and Measures Act 1878, after a few name changes and amalgamations we became the Trading Standards Institute in 2000.The original association was formed 'for the considerable advantage' of fostering 'uniformity of action' and 'a more professional approach' – values the Institute holds to this day.
7 May 2010
TSI response (PDF 133KB). Of the three options presented, TSI supports the option to renew and strengthen the existing self-regulatory agreement with the aocohol industry; TSI also, however, supports legislation for mandatory labelling if Government targets are not met.
6 May 2010
TSI response (PDF 143KB). TSI continues to maintain that, in this area, Her Majesty's Revenue and Customs is a far more appropriate supervisor and enforcement body for the estate agent and consumer credit financial institution sectors (the subjects of this consultation) and that Trading Standards should not be involved.
6 May 2010
TSI response (PDF 128KB). Trading Standards Professionals are in a unique position to see both the business and the consumer side of these proposals, as this detailed response shows.
5 May 2010
The UK European Consumer Centre (hosted by the Trading Standards Institute) has issued a practical complaints package designed to help UK consumers affected by recent flight disruptions exercise their consumer rights guaranteed under EU laws.The Centre is part of the network of European Consumer Centres (ECC-Net) which worked with the European Commission to come up with the package, available in all languages of the EU, to help consumers.View the UK ECC press release complete with link to the package (PDF 35KB)...
5 May 2010
Trading Standards Institute’s operations director Andy Foster was on Radio 4’s Moneybox programme on April 28. Together with two other panellists he provided expert advice to listeners on the topic of How to Complain.The programme will shortly be available to listen to on BBC iPlayer http://news.bbc.co.uk/1/hi/programmes/moneybox/8617632.stm
28 Apr 2010
TSI response (PDF 106KB). TSI submitted a very brief response to this National Measurement Office consultation, commenting that Local Authorities are rarely involved in cases relating to cold water meters and that the availability of such guidance would, therefore, be fundamental to any Local Authority investigation.
26 Apr 2010
A senior member of the Trading Standards Institute was at Buckingham Palace on Friday 23 April to receive his MBE awarded in the New Year honours list for services to consumers and business.TSI is delighted its former chairman Bryan Lewin has been recognised for his tireless efforts over many decades in raising the profile of the trading standards profession.Mr Lewin said: ‘To be awarded the MBE was a wonderful - and surprising - personal honour but it wouldn't have been...
23 Apr 2010