As stranded passengers return to the UK following the reopening of air space above most of Europe many are faced with potentially hefty charges from the extended car park stay of their vehicle.Unfortunately the law is not on their side; consumers who stay in a car park beyond the period of time they were booked for are liable for extra costs for having breached the agreed terms of contract.  EU regulations will not cover these associated costs, which are also...
22 Apr 2010
Two men have been jailed for a combined total of 26 years and three months after they pleaded guilty to defrauding householders of thousands of pounds in payments for unsatisfactory building work.The ruthless rogues were brought to justice thanks to close cooperation by police and trading standards.All offences to which the defendants have pleaded guilty involve the fraudulent obtaining of cash from vulnerable and elderly people in return for unnecessary, overcharged, poorly performed and/or non-existent roofing works.Billy Smith, aged 39,...
22 Apr 2010
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20 Apr 2010
TSI response (PDF 127KB). TSI calls for the same sampling methods for both feed and food.  
16 Apr 2010
TSI response (PDF 113KB). Whilst TSI continues to support the principle of responsibility sharing and the creation of an Animal Health Organisation, it has a number of concerns over this draft Bill, in particular how it might impact upon local authorities.
15 Apr 2010
Passengers whose flights have been delayed or cancelled due to the volcanic dust blown over to the UK from Iceland have the following rights under the Regulation 261/2004 Air Passenger Rights.* Consumers in this instance are entitled to a refund or re-routing if the flight is cancelled;* If re-routing is offered from an alternative location, the airline shall bear the cost of transferring;* In the event of re-routing, the consumer is entitled to meals and refreshments, hotel accommodation (if necessary),...
15 Apr 2010
TSI response (PDF 107KB). TSI supports the view that every effort should be made to end the routine beak trimming of laying hens as soon as possible and believes that the proposals set out in this consultation are a sensible way forward.
14 Apr 2010
Two second hand car sales men who put lives at risk by selling unroadworthy vehicles have been fined more than £30,000. Warwickshire County Council Trading Standards Service successfully prosecuted Gurdip Virdi and Martin James Pittaway trading as MG Motor Group and Longford Park Car Sales following a year long investigation in co-operation with Coventry and Dudley Trading Standards Services.In December 2008 trading standards received a complaint from a consumer who had purchased a Peugeot 306 from MG Motor Group in...
12 Apr 2010
A landmark trading standards prosecution under the Consumer Protection from Unfair Trading Regulations 2008 (CPRs) has put a rogue car clamper behind bars.Clifton Hoffman tried to con Black Country motorists out of more than £32,000 in illegal fines and employed bouncers to intimidate victims.  He ticketed at least 280 cars, charging up to £450 for drivers to recover impounded vehicles.Wolverhampton trading standards investigated Midland Parking Solutions Limited (MPS) after receiving numerous complaints about its ticketing and clamping practices.Offences uncovered included:MPS...
9 Apr 2010
Trading standards services across the country are cracking down on the sale of mephedrone following advice from the Home Office.Home secretary Alan Johnson wrote to trading standards departments calling for help to tackle mephedrone ahead of its likely reclassification as class B drug on 16 April.This followed confirmation from the Advisory Council for the Misuse of Drugs (ACMD) that the substance, that has caused some 25 deaths in England and Wales, has no utility as either a plant food or...
8 Apr 2010