News

A senior member of the Trading Standards Institute has received an MBE in the New Year honours list for services to consumers and business.TSI is delighted its former chairman Bryan Lewin has been recognised for his tireless efforts over many decades in raising the profile of the trading standards profession.TSI’s chief executive Ron Gainsford said: ‘It is fantastic to see Bryan so wonderfully recognised – he is highly regarded by all and I cannot think of anyone more deserving.‘He has...
4 Jan 2010
TSI response (PDF 114KB). TSI supports the Food Standards Agency's suggested course of action
24 Dec 2009
TSI welcomes the Government consultation on the repeal of bills of sale legislation for consumer credit.  The legislation dating from 1854 regulating 'chattel mortgages' was created to prevent fraud against lenders to the business community. It predates the concept of 'consumer' let alone consumer protection and therefore affords the consumer none of the protection the Consumer Credit Act 1974 provided for consumer borrowing.  It is almost exclusively used to finance car sales in the non-prime sector or as a method...
24 Dec 2009
TSI response (PDF 126KB). TSI believes that the proposed specification for test fabric is too detailed and suggests that used in British Standards BS 7176 and BS 7177. TSI reiterates its view that the Regulations as a whole need to be amended in order to iron out various enforcement difficulties
23 Dec 2009
The archaic insurance law leaving consumers vulnerable at their hour of need could finally be reformed as Scottish and English Law Commissions publish a report recommending new legislation with widespread support.The Trading Standards Institute (TSI) has been campaigning for a change in consumer insurance law since May 2009 when the issues around it where highlighted at the organisation’s All Party Parliamentary Group meeting. David Sanders, TSI’s chairman, said:  'The report from the Law Commissions is clear and fair – which...
18 Dec 2009
Travel expert Bruce Treloar, a Principal Trading Standards Officer, offers these guidelines for BA customers who might be affected if the proposed strike goes ahead:ONE: You will not receive a refund or be re-routed until you hear directly from BA – or your Travel Agent, if you booked by this method – that the strike is confirmed.TWO: Even if you booked by Credit Card, you will not be able to make a claim until it is confirmed the strike is...
17 Dec 2009
The House of Lords has agreed a motion to call upon the Government to revoke the Proceeds of Crime Act 2002 (Reference to Financial Investigators) (Amendment) Order 2009TSI believes that the Proceeds of Crime Act (POCA) is an essential tool to protect consumers from criminals. POCA powers are vital in bringing criminals to task, to stop them feeding off the vulnerable and undermining legitimate businesses.  Trading Standards often exercises its POCA powers in tandem with the police or other significant enforcement...
8 Dec 2009
Oldham Trading Standards, the home authority for the UK distributor Character Options of Go Go Hamsters, has issued the following statement on the safety of the toy: 'Oldham Council’s Trading Standards department has not tested the Go Go Hamster product, so we can not comment or vouch on how safe it is.' 'Our officers have been working closely with Character Options and visited them at their headquarters at Lees Brook Mill, Lees, earlier today.'The company has provided us with the copies...
7 Dec 2009
The Proceeds of Crime Act (POCA) is an essential tool to protect consumers from criminals.From TSI's point of view POCA powers are vital in bringing criminals to task, to stop them feeding off the vulnerable and undermining legitimate businesses.  Trading Standards often exercises its POCA powers in tandem with the police or other significant enforcement agencies.What the extended powers mean to a trading standards officer is that if they intercept a counterfeit seller on a market stall, they can not only...
7 Dec 2009
A No Nonsense Christmas Menu has been put together by the Trading Standards Institute to explain some of the most common terms used to describe dishes, such as 'traditional', 'home made' and 'fresh'.Food and nutrition lead officer Corinne Lowe said: 'People should watch out for terms used not only on food labels in supermarkets, but also on menus when they are eating out.  'Trading standards officers do carry out checks to make sure restaurants don’t get carried away describing their meals...
2 Dec 2009