TSI’s hard work over the last six months in pushing for the reform of the dated and irrelevant Consumer Insurance Law has been  recognised in the 'Draft Legislative Programme 2009/10 – Government’s Response and Summary of Consultation' published on 18 November.  Following an All Party Parliamentary Group on Consumer Affairs and Trading Standards (APPG-CATS) meeting in May, TSI policy officer Jessica Tangye has been working with other stakeholders, including the Law Commission, WHICH, The British Heart Foundation, Macmillan Cancer Awareness...
19 Nov 2009
Know Your Consumer Rights campaign launched during National Consumer Week in September. TSI is continuing to support the Department for Business, Innovation and Skills initiative by helping to spread the important message over Christmas.
18 Nov 2009
Two rogue traders have been jailed after defrauding £325,000 from homeowners across the central and southern half of England from June 2005 to the end of 2007.An investigation into the activities of the pair was initiated by Scambusters after numerous reports from disgruntled customers.The deceptions then investigated by the police included agreeing to lay tarmac but putting down tar and chippings; agreeing a price per foot but charging per square foot; failing to provide a notice of cooling off periods when cold calling; falsely...
16 Nov 2009
Essex trading standards was highlighted in a national newspaper for being a 'lovely example of joined-up thinking'.The positive coverage resulted from an initiative to donate debranded counterfeit towels to animal charities. The full story can be viewed here: 
12 Nov 2009
 STOP PRESS: Maclaren has issued a statement on remedial action on its website. Following the recall of one million Maclaren buggies in the United States Northamptonshire County Council trading standards, which is the company’s home authority in the UK, have issued the following statement to explain why no such action is being taken here.Interim head of trading standards David Hedger said: ‘Firstly I would like to make clear that a recall in the US is not the same as the...
10 Nov 2009
TSI response (PDF 116KB). TSI is delighted to see that the proposed regulations update legal definitions and powers of enforcement authorities. There is a feeling, however, that food provisions have been emphasised above those of feed and that this imbalance may need to be addressed
6 Nov 2009
East Sussex County Council trading standards has successfully taken court action against a man involved in a misleading mass mail prize draw operation. Julian Mills, of Stockport, was behind  the sending of 136,000 misleading mailings sent by UK Incentives & Promotions Ltd, based in Berkshire and now in liquidation.The letters implied recipients had won £625,000  but in fact they were simply being sold a low quality watch for £20 and  a very remote chance to win the  prize in an international prize...
5 Nov 2009
An urgent appeal has been issued to thousands of consumers who remain at risk from potentially fatal carbon monoxide poisoning in their homes despite concerted efforts by the manufacturer and trading standards to reach them.Earlier this year it emerged that a number of Leisure, Flavel, New World and Belling cookers produce dangerous levels of carbon monoxide if the grill door is not left open during use, as specified in the instructions.The freephone number to call the manufacturer is 0800 342...
5 Nov 2009
TSI response (PDF 133KB). TSI agrees with most of the FSA proposals but would not like to see breakfast cereals being exempt from requirements due to recent surveys finding high sugar content in some (especially children's) breakfast cereals 
5 Nov 2009
The Proceeds of Crime Act (POCA) is an essential tool to protect consumers from criminals says the Trading Standards Institute (TSI) as the powers under the act are extended on 2 November. Ron Gainsford, TSI’s chief executive, said:  ‘Certain sections of the media have been quick to describe the extension of powers under POCA as ‘draconian Al Capone’ tools now available to target minor offenders.‘From our point of view POCA powers are essential tools to bring criminals to task and...
30 Oct 2009