Norfolk trading standards featured on BBC's The One Show on Thursday 29 October in a report on No Cold Calling Zones, highlighting the success of the scheme in deterring rogue doorstep traders.View the episode here, the report starts at 22.15 (new window)
30 Oct 2009
As the days are getting colder and many of us are turning to our central heating the Trading Standards Institute (TSI) has issued a press release urging consumers to take care should they need to find a handyman to fix their boiler.The message comes after worrying figures released by Gas Safe Register whose campaign to raise awareness of cowboy gas fitters TSI is backing.Brian Smith, TSI’s lead officer for crime and disorder, said: ‘We are very concerned by new figures...
29 Oct 2009
A report highlighting the success of  No Cold Calling Zones will be featuring on The One Show on BBC on Thursday 29 October.Ann Jackson from Norfolk trading standards was interviewed for the piece which was filmed in a NCCZ in the area.
28 Oct 2009
TSI response (PDF 95.5KB). These Regulations will implement the EU Directive on Pyrotechnics which covers, inter alia, fireworks. TSI agrees with the definition of fireworks which are subject to prohibition, but calls for the inclusion of a mechanism to prohibit novel fireworks which subsequently prove to have a similar nuisance value or be a danger to the public. TSI also suggests that all consumer fireworks whould be subject to one age limit
27 Oct 2009
TSI response (PDF 107KB). TSI welcomes the OFT proposals to improve the transparency of OFT work and actions
23 Oct 2009
TSI response (PDF 129KB). A particularly detailed response
21 Oct 2009
As the price of gold has reached an all time high TSI is warning consumers interested in selling their jewellery to shop around amidst mounting reports of scams across the country.Top tips from TSI:Never deal with people who visit your home asking if you have any jewellery to sell as they may be rogue traders or even would-be burglars.Don’t respond to adverts offering to buy your gold if the trader has no fixed premises.Remember that if someone tells you that...
19 Oct 2009
TSI response (PDF 69.2KB). TSI offers some points for consideration in a brief but wide-ranging response
16 Oct 2009
The TSI-backed BT campaign Talk to the Hand has had lots of media coverage after a marathon session of interviews.  TSI's chief executive Ron Gainsford was interviewed on 16 October for 10 national and regional radio stations and also featured in a report into "slamming" on BBC Breakfast.The campaign aims to tackle misselling of fixed phone lines by telecoms companies.TSI press release
15 Oct 2009
TSI Hero Marilyn Baldwin is up for another accolade as the voting lines open today for the Justice Awards.Her Think Jessica poster campaign to raise awareness of scam mail is well under way with the shocking image currently being rolled out to 1,000 billboards.It was launched with TSI’s support at St Pancras International Station earlier this month.To find out more about the Justice Awards and to vote visit
15 Oct 2009