News

CTSI response (PDF - 158KB). CTSI expresses concern that the DH's preferred option of reducing every local authority's allocation by a standard flat rate percentage fails to take into consideration existing health inequalities between the inhabitants of different local authorities. The Institute is also concerned that the DH does not seem to have already in place a mechanism for assessing and understanding the impact of savings.  
28 Aug 2015
CTSI response (PDF - 151KB). CTSI agrees with the consultation suggestion that trading standards should have regulatory oversight of the provision that merchants display clearly to their customers which credit and debit cards they accept - the duty would fit in well with the existing trading standards remit. The Institute does, however, have reservations - because of severe cuts in resources and personnel trading standards activity would be intelligence- and complaint-led rather than proactive, risking European infraction proceedings against the UK...
28 Aug 2015
CTSI submission (PDF - 176KB). One of CTSI's primary concerns with scams aimed at newly retired pensioners is the potential number of victims who could be affected. The Institute fears that many individuals who would not conventionally be identified as 'vulnerable' are specifically at risk from pension-based scams. 
28 Aug 2015
Trading standards officers are invited to a special hallmarking training day on Monday 16 November to gain an insight into the coveted Touchstone Award.The training will be held at the Goldsmiths' Company Assay Office and offers attendees a comprehensive guide to hallmarking for £48.00 per person, available to all trading standards officers.Sponsored by the four UK Assay Offices and British Hallmarking Council (BHC), the Touchstone Award is a national award presented annually to the trading standards team who have demonstrated the most...
25 Aug 2015
CTSI response (PDF - 117KB). CTSI submitted a short response having already discussed the matter with IPO. The Institute is of the opinion that the maximum custodial sentence available for both online and offline copyright infringement should be a term of up to ten years. The Institute believes that harmonisation with the existing trade mark and registered design penalties would improve the protection offered to copyright owners and rectify the current disadvantaged position of copyright owners.  
18 Aug 2015
A rogue valet parking business operating at Gatwick Airport has been caught and fined £6,000 following a trading standards investigation.Trading standards officers from West Sussex County Council even found a box filled with car keys laying in an unsecure field. Air Parking Ltd promised customers their cars would be securely parked in an area that was manned 24 hours a day. The reality was that while customers jetted off on their holidays, the firm parked their vehicles in unsecure fields, leaving...
17 Aug 2015
CTSI Response (PDF - 167KB). CTSI welcomes the idea that competition in the market place is important but is concerned at the possibility of a return to the doorstep selling of energy.
14 Aug 2015
Almost one in five retailers illegally sold cigarettes to children during a test purchase operation coordinated by the Chartered Trading Standards Institute (CTSI).    While the majority of retailers complied with the law, smaller grocery stores, newsagents and petrol stations were found to be most likely to sell tobacco products to under 18s.The targeted-approach tested retailers across England including those in the south east, south west, central England, north west, east of England, north east, east Midlands, London and Yorkshire and...
4 Aug 2015
Two people were today sentenced by HH Judge Marson QC for their activities whilst operating a West Yorkshire based home improvement business and a mobility aid business Adjust 4 Life Ltd. The companies canvassed their customers by cold calling on the telephone from call centres in the Wakefield area, pressurised people into unnecessary building work and charged extortionate prices for sub-standard jobs.The case which had been taken 3 years to come to trial, having been frustrated  by several lengthy adjournments...
31 Jul 2015
City of London Trading Standards Service has secured another conviction in the battle to protect vulnerable consumers against ‘boiler room’ fraud.  Regus Management UK Ltd, a leading serviced office and mail forwarding company, has been fined £11,000 and ordered to pay £16,651 costs for offences committed under the Consumer Protection From Unfair Trading Regulations 2008 and the London Local Authorities Act 2007 at the City of London Magistrates Court on Thursday 23 July.The City of London Corporation Trading Standards brought...
24 Jul 2015