News

A Nottinghamshire-based gang that scammed pensioners of sums estimated to run into millions of pounds have been sentenced at Nottingham Crown Court on Friday 12 June. The scam saw gang members ruthlessly deceive older and vulnerable people on their own doorsteps, pressurising them into paying extortionate prices for shoddy and unnecessary building work on their properties. Six members of the group pleaded guilty in January and received the following sentences today: • Tyrone St John Beard (d.o.b: 17/3/69), once of...
15 Jun 2015
CTSI response (PDF 147KB). This is the text of the online resopnse form completed by CTSI. The Institute is pleased that the codes are being updated to reflect current consumer purchasing trends but expresses concern that there might be a significant increase in the number of complaints referred to trading standards if the same complaint were to result in both a criminal and civil referral.
12 Jun 2015
A rogue trader falsely advertised a “genuine 40 per cent discount”, carried out shoddy work on driveways, gave no cancellation rights and falsified documents.He has been ordered to pay over £14,000 by Lavender Hill Magistrates’ Court after being caught by Kingston Council’s trading standards team.Councillor David Glasspool, Lead Member for Trading Standards said,“Once again our trading standards team has come down hard on someone who thought they could rip off our residents.“The trading standards team is here to ensure a...
12 Jun 2015
The owner of three shops selling fake and dangerous mobile phone chargers has been given an 18-month community order, fined £1,000 and ordered to pay more than £26,000 in court costs, following action by Kent County Council’s trading standards.Badar Munir (34), of Northdown Road, Margate, operates Fonez Station in High Street, Margate, and the Talk Shop in Northdown Road.  He previously owned the Trade-In Station, in Harbour Street, Ramsgate, which has since closed.All three stores sold mobile phone parts and...
10 Jun 2015
The Chartered Trading Standards Institute (CTSI) has written to the newly appointed consumer minister Nick Boles MP to call for urgent action to save our trading standards services. CTSI is proposing a new vision of larger, strategic trading standards authorities to replace the current structure of 200 local authority services, which in the face of more budget cuts to come, is no longer sustainable. Leon Livermore, CTSI’s chief executive, said: “Evidence is pointing to a trading standards system that has...
4 Jun 2015
CTSI response {PDF 251KB). CTSI recommends a CTSI Consumer Codes Approval Scheme be set up with the relevant trade associations in order to maintain standards and a Primary Authority Partnership for the parking industry be set up with at least one of the accredited trade associations.The latter will enable the industry to work more closely with trading standards and the regulatory community. 
27 May 2015
Chartered Trading Standards Institute (CTSI) CEO Leon Livermore said the following about government's decision regarding the consumer minister post: 'While CTSI welcomes and is eager to work with all new ministers, it's hugely disappointing that the consumer minister's portfolio has been further reduced to a small role within the Department of Business Innovation and Skills (BIS). Rather than having a minister committed to consumer issues, the new role is part of a portfolio that also includes retail, construction, rail, trade union...
21 May 2015
West Yorkshire trading standards service has seized over 4,000 pieces of mail from a West Yorkshire based mailing box. Trading standards officers were alerted to the mail when the owner of the business centre, whose services involve the provision of mailboxes, raised his concerns that he thought the mail might be a prize draw scam. Following the mail seizure trading standards officers are working in conjunction with the National Trading Standards Scams Team to return cash to consumers who had paid...
21 May 2015
CTSI response (PDF 243KB). CTSI supports this proposed amendment to pricing regulations but points out that there may be legal reasons why this may be difficult.
19 May 2015
The Police Intellectual Property Crime Unit (PIPCU) have today (18th May) launched an awareness campaign warning consumers of the risks posed by fake beauty products. In a call for consumers to ‘Wake up - don’t fake up!’ the City of London Police unit is highlighting the dangers of buying and using counterfeit goods such as make-up, perfume, electrical hair stylers and sun-cream. In the UK it is estimated that consumers spend at least £90 million every year on fake goods (1) and...
18 May 2015