News

Consumers looking for legitimate home warranty providers that ensure consumer protections above and beyond those outlined in legislation can now turn to Checkmate.Checkmate is the first new home warranty provider in the UK to operate a code of practice under TSI's Consumer Codes Approval Scheme (CCAS). Checkmate sponsors the Checkmate Consumer Code for Builders of Homes for Sale code. All builders and developers who provide a Checkmate new home warranty policy with their new homes for private sale are bound...
19 Mar 2015
The Trading Standards Institute’s chief executive Leon Livermore said: “We welcome the news that the UK is now set to have standardised packaging from May 2016 – it is a victory for public health, which is an area closely linked to the work carried out by trading standards in local government.  There are some excellent examples up and down the country of how a collaborative approach by trading standards officers and others can tackle underage smoking effectively.“It is our view...
18 Mar 2015
Cumbria trading standards has successfully prosecuted a man who was illegally feeding the carcasses of dead cattle to his pack of hounds. Peter Richardson a 52-year-old man from Edenhall, near Penrith, pleaded guilty to breaking rules designed to prevent the spread of animal diseases at Carlisle Magistrates Court on Wednesday 11 March.He collects dead cattle from local farms and processes them for feeding to his pack of hounds. During April 2014, a vet from Defra’s animal and plant health agency and...
13 Mar 2015
The Trading Standards Institute welcomes consumer and trading standards champion Lynn Faulds Wood's appointment to lead a review of the UK's system for the recall of unsafe products. As a journalist, broadcaster and frequent face at TSI conferences, Wood has ardently devoted her career to fighting for consumers, good businesses and supporting the trading standards profession.The review announced by the Department of Business Innovation and Skills (BIS) on how the UK can make product recalls more effective is a positive step...
13 Mar 2015
CTSI response (PDF 198KB). CTSI is gratified to see that consideration is being given to the real burdens and costs experienced by local authorities in having to support the current unnecessarily burdensome regime whilst undergoing substantial budget cuts. We welcome the wider approach to enforcement that appears to be considered in this consultation. 
11 Mar 2015
Latest figures from National Trading Standards reveal nearly two million unsafe or noncompliant products were identified between April and December 2014. Children’s toys, cosmetics and DIY products are biggest offenders.Children’s scooters, beauty products and LED lights are among 1.9 million items that were intercepted at entry points in England and Wales between April and December 2014, estimates from National Trading Standards reveal. The new figures, which equate to more than 6,500 detained items every day, are thought to be the...
6 Mar 2015
Music lovers, sports fans and theatre goers using secondary ticket sites will have access to better information to help them know what they are buying, following action by the CMA.This Competition and Markets Authority (CMA) action has resulted in 4 of the largest UK secondary ticket platforms – GET ME IN!, Seatwave, StubHub and viagogo – giving undertakings to build upon their existing practices and give improved information to buyers about the tickets listed on their sites.These include:information on restrictions...
5 Mar 2015
Sixty-nine per cent of consumer complaints were supported by the TPO scheme, which recently gained approval from the TSI CCAS for its Lettings Code of PracticeThe Property Ombudsman (TPO), the UK’s largest government-approved redress scheme, has published its latest market statistics to highlight the number of landlords and tenants who have used its free, fair and independent service following new government legislation for letting agents.TPO, which has more than 85%[1] of UK letting agents registered and following its unique Code...
23 Feb 2015
TSI response (PDF 124 KB). CTSI supports the imposition of a tobacco levy and looks forward to an announcement detailing how a proportion of the proceeds of the levy will be used to help support local authority trading standards tobacco control regulatory activity. Includes costings of such activity.  
16 Feb 2015
The Police Intellectual Property Crime Unit (PIPCU) has suspended more than 2,000 websites selling fake luxury goods since the New Year.The sites disrupted by the City of London Police unit were selling well-known high end goods including fashion brands Burberry, Longchamp, Abercrombie and Oakley and jewellery designers Tiffany & Co and Thomas Sabo. However, the items being sold were far from the desired brands that were advertised and were in fact just cheap and inferior counterfeits. The websites sold a...
13 Feb 2015