Latest figures from National Trading Standards reveal nearly two million unsafe or noncompliant products were identified between April and December 2014. Children’s toys, cosmetics and DIY products are biggest offenders.Children’s scooters, beauty products and LED lights are among 1.9 million items that were intercepted at entry points in England and Wales between April and December 2014, estimates from National Trading Standards reveal. The new figures, which equate to more than 6,500 detained items every day, are thought to be the...
6 Mar 2015
Music lovers, sports fans and theatre goers using secondary ticket sites will have access to better information to help them know what they are buying, following action by the CMA.This Competition and Markets Authority (CMA) action has resulted in 4 of the largest UK secondary ticket platforms – GET ME IN!, Seatwave, StubHub and viagogo – giving undertakings to build upon their existing practices and give improved information to buyers about the tickets listed on their sites.These include:information on restrictions...
5 Mar 2015
Sixty-nine per cent of consumer complaints were supported by the TPO scheme, which recently gained approval from the TSI CCAS for its Lettings Code of PracticeThe Property Ombudsman (TPO), the UK’s largest government-approved redress scheme, has published its latest market statistics to highlight the number of landlords and tenants who have used its free, fair and independent service following new government legislation for letting agents.TPO, which has more than 85%[1] of UK letting agents registered and following its unique Code...
23 Feb 2015
TSI response (PDF 124 KB). CTSI supports the imposition of a tobacco levy and looks forward to an announcement detailing how a proportion of the proceeds of the levy will be used to help support local authority trading standards tobacco control regulatory activity. Includes costings of such activity.  
16 Feb 2015
The Police Intellectual Property Crime Unit (PIPCU) has suspended more than 2,000 websites selling fake luxury goods since the New Year.The sites disrupted by the City of London Police unit were selling well-known high end goods including fashion brands Burberry, Longchamp, Abercrombie and Oakley and jewellery designers Tiffany & Co and Thomas Sabo. However, the items being sold were far from the desired brands that were advertised and were in fact just cheap and inferior counterfeits. The websites sold a...
13 Feb 2015
Businesses looking to train staff on the importance and means of preventing underage sales will be delighted with a brand new online course launched by the Trading Standards Institute (TSI) with Virtual College. Announced at TSI's '10 years of a child's life – saved!' event at the Palace of Westminster on 4 February, the ‘Prevention of Underage Sales’ course provides businesses with a great opportunity to train or refresh their staff while helping to reduce the far-reaching detriment caused by underage...
4 Feb 2015
TSI response (PDF 188KB). TSI believes that the introduction of a competency-based approach to the authorisation of officers will have little impact on the delivery of official controls. TSI recommends that the Food Standards Agency continue to work with the Better Regulation Delivery Office and the professional bodies to deliver a seamless competency framework in line with the Regulators Development Needs Analysis Tool.
4 Feb 2015
The Trading Standards Institute (TSI) is calling on young people to educate their peers and local businesses about the dangers of alcohol and tobacco products through the launch of a brand new competition, sponsored by Waitrose.'Create a campaign' is a competition for school pupils from across England to design a campaign blueprint discouraging alcohol use and smoking among children. Alternatively, students can create a campaign to encourage local businesses to comply with their legal obligations to not sell age-restricted goods...
4 Feb 2015
TSI response (PDF 124KB). TSI suggests that the definitions of 'potable water' and 'clean water' may be confusing. Furthermore, the guidance document for businesses may be too complex and that for local authorities could also be simplified.
3 Feb 2015
TSI response (PDF 182KB). A detailed response to the proposed provisions. 
30 Jan 2015