News

The City of London Corporation is supporting Scams Awareness Month - a national campaign launched by Citizens Advice to help people avoid falling prey to scams.The campaign urges people to take three steps to avoid being ripped off - get advice, report them and tell others about it.The Square Mile is the world’s leading international financial centre. It’s local authority Trading Standards team is working closely with the City of London Police on Operation Broadway - a multi-agency initiative that...
5 Jul 2016
Leon Livermore, CTSI chief executive, said: “The EU has been good for consumers and many of our consumer rights and product safety laws come from the EU. “Some have already been written into UK legislation and others have not, but all of them remain in force and that is unlikely to change in the immediate future. “Clearly there are many unanswered questions surrounding the referendum and the government needs to think carefully about consumers and how we might leave the EU.  “The...
1 Jul 2016
The National Approved Letting Scheme (NALS) has created a toolkit to help local authorities tackle rogue letting agents who fail to comply with the law.NALS worked in collaboration with a number of local councils* and experts in the private rented sector (PRS), to create the Effective Enforcement Toolkit. The first of its kind in the industry, the kit walks local authority enforcement officers step-by-step through the legalities and requirements for regulating letting agents.Following the cuts that left some local authorities...
30 Jun 2016
Trading standards experts have praised a banking specialist that saved a vulnerable couple who were being repeatedly targeted by scammers and were set to lose their £1million life savings.    The Chartered Trading Standards Institute (CTSI) awarded Michael King, from the Royal Bank of Scotland (RBS), with a Hero award at its annual conference last week.Mr King, from the RBS investment fraud team, succeeded in convincing the couple that they were being scammed, after their two previous banks simply closed...
30 Jun 2016
A pensioner who was tricked into signing over his £250,000 home to conmen posing as builders has been recognised for his bravery, after giving evidence in the case against the criminals.John Bell was announced as a Hero award winner by the Chartered Trading Standards Institute (CTSI) at its annual conference in the West Midlands, recently.The 78-year-old was a victim of a gang from the travelling community, some with convictions for violence, but while some victims were reluctant to come forward...
30 Jun 2016
Two professionals who found themselves on a so-called suckers list and lost thousands in a scam have been praised for helping to warn others, by trading standards experts. James Mallon, a GP, and Helen Mallon, a retired teacher, received a Hero award from the Chartered Trading Standards Institute (CTSI) at its annual conference in the West Midlands, recently.The respected couple from Banbridge, County Down, Northern Ireland, had fallen victim to postal scams and Dr Mallon lost £25,000 to a telephone investment...
30 Jun 2016
Trading standards experts have recognised a charity worker after she helped more than 80 elderly and vulnerable people, who had appeared on a so-called suckers list, from becoming repeatedly targeted by scammers.Lin Griffin, from Age UK in Taunton, Somerset, has received a certificate of commendation from the Chartered Trading Standards Institute (CTSI).Working on a project with North Somerset trading standards, Lin met with each person from the community that was named on the list and worked tirelessly to build their...
30 Jun 2016
A charity worker who helped a farmer get his life back on track after he lost his home and was facing animal neglect charges, has been praised by trading standards experts.Helen Benson, from the Yorkshire branch of the Farming Community Network, received a certificate of commendation from the Chartered Trading Standards Institute (CTSI).Working with North Yorkshire trading standards and the local farming community, Helen co-ordinated a solution for the elderly farmer who might have otherwise faced prosecution and lost his...
30 Jun 2016
A specialist team has been praised after helping to prosecute a business that put animal by-products back into the food chain and a pet crematorium manager who failed to return ashes.Staffordshire Police Rural and Wildlife Crime Unit has been presented with a certificate of commendation by the Chartered Trading Standards Institute (CTSI).The unit was nominated after supporting several Staffordshire County Council animal health and welfare prosecutions - a statutory duty discharged by the trading standards profession.Leon Livermore, CTSI chief executive,...
30 Jun 2016
Trading standards experts have recognised a community stalwart who has campaigned tirelessly for the profession and championed a scheme that prevents vulnerable people from becoming victims of fraud.CTSI presented Jim Jones, a Carmarthenshire county councillor with responsibility for trading standards, with a Hero Award at its annual conference in West Midlands, yesterday.Councillor Jones was nominated for his role in developing the Financial Exploitation Safeguarding Scheme (FESS), a multi-agency safeguarding scheme aimed at early intervention and the prevention of financial abuse.In...
22 Jun 2016