News

The British Hallmarking Council and the four Assay Offices of the UK are delighted to announce The London Borough of Southwark as the winners of the Touchstone Award 2014.   This is the third annual presentation of this prestigious award. The Touchstone Award recognises innovative initiative undertaken in relation to hallmarking legislation and this year’s applications demonstrated a wide range of different approaches.   Southwark’s operation was prompted by a complaint from a member of the public.  An efficient response and a thorough investigation...
7 Jul 2014
Arrests made for the first time as over 5,700 complaints received .Ordering new passports, booking driving tests and renewing car tax discs are just some of the ways that people are unwittingly being left out-of-pocket by shrewd fraudsters who operate ‘copycat’ websites. By imitating official government services online, copycat websites are designed to trick you into parting with your cash unnecessarily by charging users for services that are provided cheaper or free-of-charge through official government channels. Over 5,000 complaints were made to...
7 Jul 2014
TSI response (PDF 81.6KB). TSI states that trading standards regulators want to share data lawfully with each other and with the other regulators with whom they work locally and nationally. Indeed, this is essential in delivering proportionate and risk based regulation.
4 Jul 2014
TSI response (PDF 186KB). TSI reports that there is strong evidence that consumer interest in animal welfare is starting to translate into real changes in the products that they purchase. The various livestock sectors, especially within the UK, should capitalise on this and pave the way for animal welfare to be high on the sustainability agenda. Furthermore, gains in the welfare of livestock in recent years should not be lost.
4 Jul 2014
Three witnesses and an investigating police officer received a Hero Award at the Trading Standards Institute’s (TSI) Conference in Harrogate on Thursday for their significant contribution to consumer protection in the Kingsbridge area of Devon.A business owner who cold called Kingsbridge residents in order to obtain work was subject to an investigation following concerns raised by residents and South Hams District Council, to neighbourhood beat officer PC Rachel Ward. One local resident handed PC Ward a leaflet after being cold...
3 Jul 2014
Carer Lyndsay Taite received a Hero Award at the Trading Standards Institute’s (TSI) Conference in Harrogate on Thursday for the significant contribution made to consumer protection in Lincolnshire.Ms Taite, an AGE UK carer, took part in Operation REPEAT, a project aimed at raising awareness of doorstep crime prevention run by Lincolnshire trading standards, Lincolnshire police and Community Lincs, where she learned to identify bogus callers and rogue traders who target the elderly. This training served Ms. Taite well eight months...
3 Jul 2014
Michael Hall, a retired police officer, received a Hero Award at the Trading Standards Institute’s (TSI) Conference in Harrogate on Thursday for the significant contribution he made to consumer protection in North Yorkshire.When Mr Hall's 84-year old aunt, Kit Gardener, was defrauded of at least £6000 in 2010, the impact rocked the family. An organised crime group targeted Ms Gardener, taking her money for roofing work which was valued at no more than £25. After contacting North Yorkshire Trading Standards,...
3 Jul 2014
Noah’s Play Ark is the name of the winning entry in a national toy design competition, announced 2 July at the Trading Standards Institute's (TSI) Conference in Harrogate.The brainchild of Eboney Calladine, 15, impressed the judges of the annual Playsafe competition with its clever creativity and safety features, beating off competition from over 250 entries from across the UK.The design by the pupil from The Hayfield School in Doncaster was chosen as the overall winner after coming top in the...
3 Jul 2014
Students from Horbury Academy, beat tough competition from three other schools in the grand finals of Young Consumers of the Year competition at the Trading Standards Institute conference in Harrogate this year.Hundreds of schools from across the country entered the competition to find Britain's best-informed young consumers. Eight teams of four 14- to 17-year-olds made it to the finals of this knockout consumer quiz after coming top in qualifying heats and regional finals. The winning team from Wakefield was made up...
3 Jul 2014
Pupils from Two Rivers School are celebrating after they emerged victorious at a national consumer knowledge quiz for children with learning difficulties. The foursome beat tough competition from eight other schools from across the UK in the grand finals of the Consumer Challenge Quiz (CCQ) held at the Trading Standards Institute (TSI) Conference in Harrogate.Joshua Thompson, 17, Stacie Farmer, 17, Reece Machin, 16, Alex Stewart, 17, reached the winning score of correct answers after a nail-biting final, taking home the...
2 Jul 2014