News

Press officer Murray Evans received a Hero Award at the Trading Standards Institute’s (TSI) Conference in Harrogate on Wednesday for the significant contribution he made to consumer protection in Kent.When Mr Evans joined Kent County Council as a press officer in April 2013, he was only meant to be maternity cover. But with his background in marketing and journalism combined with a proactive approach, Mr Evans knew that trading standards had plenty of stories waiting to be picked up by...
2 Jul 2014
Community champion Ian Brooke received a Hero Award at the Trading Standards Institute’s (TSI) Conference in Harrogate on Wednesday for the significant contribution he made to consumer protection in Kirklees.Kirklees Federation of Tenants and Residents Associations (KFTRA) set up a Financial Fitness course to help local tenants and residents identify potential scams, fraud and doorstep crime, as well as learn new skills regarding debt awareness. Mr Brooke quickly became the eyes and ears of the community and regularly volunteers his time...
2 Jul 2014
A Halifax Bank team received a group Hero Award at the Trading Standards Institute’s Conference in Harrogate on Wednesday for the significant contribution the branch made to consumer protection in Romford.Following the creation of a doorstep crime preventative scheme called the Havering Banking Protocol, trading standards officers from Havering Council helped train staff on the ways a bank can protect vulnerable members of the community.Staff embraced the scheme, which involves a dedicated telephone contact at Social Services, and implemented training...
2 Jul 2014
Linda McAuley received a Media Hero Award at the Trading Standards Institute’s Conference in Harrogate on Wednesday for the significant contribution she made to consumer protection in Northern Ireland through the 'On Your Behalf' show on BBC Ulster.Linda has worked tirelessly to raise the profile of the trading standards profession and has provided a platform for trading standards officers to raise awareness on key issues.The radio show regularly blends consumer advice, information and education with robust confrontation of unfair trading,...
2 Jul 2014
More than 35 self-storage companies, including Access Self Storage Ltd, Big Yellow Self Storage and Safestore Ltd, amongst others, are voluntarily participating in a new code with trading standards, which introduces strict policies to keep counterfeit goods and other illegal products out of their storage facilities.The code of practice, which is promoted under the banner, 'Tick Box: Keep it Real. Keep it Legal', was introduced by London Trading Standards Authorities (LoTSA) after a series of intelligence-led visits in September 2012,...
2 Jul 2014
 Public Health England and Trading Standards Institute (TSI) investigate whether retailers are selling e-cigarettes to young people.A new report published today and released at TSI's annual Conference, reveals the results of a test-purchasing study involving young people aged under 18 attempting to buy e-cigarettes and related products from a variety of retailers.Whilst there is currently no legal restriction placed on the age at which e-cigarettes may be sold, the majority of these products carry a voluntary age warning that they are...
2 Jul 2014
Truro carpenter Keith Bunt received a Hero Award at the Trading Standards Institute’s (TSI) Conference in Harrogate on Tuesday for his significant contribution to consumer protection.It was while carrying out repairs on a property that Mr Bunt noticed several stacks of counterfeit DVDS, CDs and games. Choosing not to turn a blind eye, the housing association employee reported the illegal stash to Cornwall Council Trading Standards. It was through the evidence provided by Mr Bunt that a conviction was secured...
1 Jul 2014
 Carer Wendy Sonley received a Hero Award at the Trading Standards Institute’s (TSI) Conference in Harrogate on Tuesday for the significant contribution she made to consumer protection in North Yorkshire.Mrs Sonley is carer for an elderly man with Parkinson's Disease. In October 2012 Mrs Sonley discovered that he had repeatedly made substantial payments to an organised crime group posing as property repair tradesmen. Overall he was defrauded of £250,000 over eight years.Mrs Sonley made a Safeguarding Alert to North Yorkshire...
1 Jul 2014
Bradford's Frizinghall Girls Group received a Hero Award at the Trading Standards Institute’s (TSI) Conference in Harrogate on Tuesday for the significant contribution they made to consumer protection in their local area.In a community project created and delivered by the Frizinghall Girls Group (FGG), the 16 member strong team aged between 12 and 18 began a crime prevention project, supported by West Yorkshire Police and West Yorkshire Trading Standards.The girls identified that one of the main problems in their area...
1 Jul 2014
 Sylvia Kneller received a Hero Award at the Trading Standards Institute’s (TSI) Conference in Harrogate on Tuesday for raising the public's awareness of scams by bravely seeking help from her local trading standards service and then speaking about the experience to a national audience. Sylvia, 76, had been receiving scam mail since she was 20-years old, filling in forms and sending money to schemes sent to her through the mail. Sylvia, who has a trusting nature and strong belief in clairvoyants...
1 Jul 2014