News

A trading standards specialist who has sniffed out a large amount of harmful goods without thought for reward or payment is being recognised by the industry for their efforts.Alfie, one of Wagtail UK's much loved sniffer dogs, received a Hero Award from the Chartered Trading Standards Institute (CTSI) at its annual conference in the West Midlands, earlier today.The smugglers’ worst nightmare and his canine colleagues sniffed out over 7 million illicit cigarettes and 20 tonnes of tobacco in 2015. He...
22 Jun 2016
Financial institutions and charities can and should take greater responsibility for the victims of scams, according to research by trading standards and social work experts.The Chartered Trading Standards Institute (CTSI) and Bournemouth University’s National Centre for Post-Qualifying Social Work believe more can be done to protect the vulnerable from criminals.  Today, at the launch of CTSI’s annual conference, the research partners are calling on banks and charities to voluntarily implement the findings of the research which urges relevant organisations:Recognise their...
21 Jun 2016
A group of schoolchildren have been praised by trading standards experts after they were announced as champions of a national competition that put young people's consumer knowledge to the test.The students from Boroughmuir High School, Edinburgh, competed against three other schools from across the UK in the Young Consumers of the Year Competition (YCOY), in London.The four students aged between 14 and 17 reached the final round of the two-day competition after scoring the highest points in a series of...
15 Jun 2016
A leading voice in consumer and regulatory policy acclaimed for her outstanding contributions to trading standards has been recognised in the Queens's Birthday Honours list.Carol Brady, from Swadlincote, chair of Chartered Trading Standards Institute (CTSI) board is to be made MBE for services to consumers and better regulation. Leon Livermore, CTSI, chief executive, said: "Carol has an impressive 30 year career with achievements ranging from front line advice to a central government director of service improvement."The leading role Carol played in...
13 Jun 2016
A Birmingham landlord pleaded guilty at Birmingham Magistrates Court today (26 May 2016) to failing to apply for a House in Multiple Occupation (HMO) licence and to 10 breaches of the House in Multiple Occupation Management Regulations.Salih Mahfood Hassan Mohamed, age 49, of Newton Road, Sparkhill, was fined and has to pay a total of £24,158 for failing to obtain a HMO licence (£2,000), multiple breaches of the HMO Management Regulations (£2,000 per breach), costs (£2,038) and victim surcharge (£120).Salih...
27 May 2016
Trading standards experts are urging people to report scams and attempted scams to the authorities in response to figures that suggest 95 per cent of such crimes go unreported.The Chartered Trading Standards Institute (CTSI) has today launched its Stand Against Scams1 campaign which encourages MPs, councillors and community leaders to sign up and become a #scambassador.Each #scambassador will be supported by CTSI and the National Trading Standards (NTS) Scams Team to lead the fight against criminals and unscrupulous traders in...
26 May 2016
Consumer advice organisation UK European Consumer Centre has launched a campaign aimed at equipping UK consumers with the tools to be well-prepared when hiring cars elsewhere in the EU.Complaints to the UK European Consumer Centre about car hire in the EU have continued to rise over the past year and UK consumers are being urged to follow the UK ECC's advice when hiring a vehicle and to do everything they can to 'know before they go'.Car hire complaints went up...
25 May 2016
One of the UK’s leading retail and business banks is set to play a key role in one of the biggest events on the trading standards and consumer protection calendar.  NatWest is sponsoring Consumer Day, on June 23, part of the Chartered Trading Standards Institute’s (CTSI) annual Consumer Affairs and Trading Standards Conference and Exhibition.Consumer Day brings businesses, consumer organisations and the voluntary and community sector together to discuss consumer issues.It will feature a discussion on public health, wellbeing and...
19 May 2016
A Newry bakery was today fined £525 at Newry Magistrates’ Court for selling short weight bread.In a case brought by the Trading Standards Service of the Department for the Economy, Sunray (Home Bakeries) Limited pleaded guilty to 21 charges under the Weights and Measures (Packaged Goods) Regulations (Northern Ireland) 2011.In August 2015, a consumer complaint was received by Consumerline alleging short weight Corn Bread packed by Sunray (Home Bakeries) Limited. Dr. MacMurdo, a Trading Standards Officer, investigated the complaint. He...
17 May 2016
Consumer advice organisation UK European Consumer Centre is urging England football fans who have bought Euro 2016 tickets from the ‘secondary ticket market’ to be aware of their rights if their ticket isn’t what they thought it would be.France will be a top destination for thousands of England football fans who will be supporting their team during the UEFA Euro 2016 Championship from 10 June to 10 July.Chances are that, as an England fan, you will already have bought your...
12 May 2016