News

The Electrical Safety Council is issuing advice to users of e-cigarettes following a number of reports of chargers exploding whilst in use. The Charity, along with the Trading Standards Institute (TSI), has today (5 March) issued the following guidance for charging e-cigarettes whilst they look more closely at the problem: Follow the instructions provided by the manufacturer carefully Heed any warnings supplied with the product Ensure that e-cigarettes are not left charging for long periods of time Do not leave e-cigarettes plugged in overnight or...
5 Mar 2014
The OFT has today (4 March) launched a market study into the provision of residential property management services to leaseholders in England and Wales. Having sought views on the scope of the study, the OFT has decided to widen its investigation to include residential property management services for properties where local authorities and housing associations are the freeholders, as well as those with private sector freeholders. These have been brought within scope because of similarities in the concerns expressed by respondents in...
4 Mar 2014
Misleading websites that try and palm themselves off as legitimate Government services are to come under the spotlight from Trading Standards today as Consumer Minister Jenny Willott confirmed extra funding for them to help tackle these rogue traders. The Minister has committed an additional £120,000 this financial year to National Trading Standards Board (NTSB) so they can investigate these websites. This money will help NTSB also tackle websites that exaggerate the nature of the services they provide or deliberately underplay that...
4 Mar 2014
A home improvement company with sales offices in Dorset and across the South has been prosecuted for subjecting Dorset residents to unwanted ‘cold calls’ by telephone and on the doorstep. The company was fined over £36,000 following an investigation by Dorset County Council Trading Standards Service.The company is Apple Group Holdings Limited, which owns companies selling windows, doors, conservatories and solar panels from 12 offices across Dorset, Devon, Hampshire and the Isle of Wight. The company, which trades under names including Larkin...
28 Feb 2014
Four men were given jail sentences on 27 February for a total of nearly 10 years years at Teesside Crown Court, for repeatedly defrauding elderly and vulnerable victims  - some with dementia - over shoddy, over-priced and unnecessary property repairs and for laundering proceeds of almost £340,000The case represents the worst example of repeat victimisation ever encountered by North Yorkshire County Council Trading Standards, which investigated and prosecuted the case.One victim, a vulnerable male with ill-health from the Malton area,...
28 Feb 2014
We all dream that criminals should be made to pay for their crimes in a way that directly helps the people they have hurt.  Now that dream is being made reality.  The England Illegal Money Lending Team have used funds confiscated from loan sharks to develop a wide range of teaching materials that will educate children and young people about the dangers of loan sharks and help them to manage their money wisely to avoid being trapped in the future.The...
27 Feb 2014
 A joint plan between the police and trading standards' officers to target rogue traders has led to consumers in Edinburgh saving nearly £55,000.The City of Edinburgh Council is one of several local authorities to join a Scotland-wide campaign designed to end the misery caused by con artists who con vulnerable and elderly residents on their doorsteps.Members of COSLA and Police Scotland this week officially launched the joint campaign, which allows them to work together in a bid to stop rogue...
27 Feb 2014
 A gang of fraudsters who cheated customers out of hundreds of thousands of pounds using a lorry driver training scam were sentenced at the Old Bailey.In a case brought by Tower Hamlets Council Legal Services on behalf of the council’s Trading Standards in conjunction with the National Trading Standards Board (NTSB) funded Tri-Region Scambusters and National E-Crime Centre teams, four men have been convicted of a Large Goods Vehicle (LGV) training fraud worth over £1million.On 24 February 2014, Mohammed Shuab...
27 Feb 2014
Three people have been arrested on suspicion of illegal money lending, following an operation in Hertfordshire this morning (26 February).The England Illegal Money Lending Team working in partnership with Hertfordshire County Council executed a warrant at a residential address in Welwyn Garden City seizing a substantial amount of cash and documentation.The suspects, two males aged 61 and 18, and a female aged 51 are currently in custody being questioned by officers from the Team.Richard Thake, Executive Member for Community Safety...
27 Feb 2014
Hundreds of packaged meat items and equipment has been seized by Staffordshire County Council’s trading standards team today (25 February) as it intercepted a suspected illegal meat production operation.   Officers visited three premises in Stafford, Uttoxeter and South Derbyshire where the items were seized. They included meat labelled as high-end products such as venison which did not have authorised health stamps. Two people were arrested and street bailed. Today’s operation was supported by environmental health officers at Stafford Borough Council,...
26 Feb 2014