News

A company director who involved his teenaged grandson in cheating a retired police officer was penalised to the tune of more than £2,000 after being found guilty of fraud and two unfair trading offences.  Patrick Delaney, identified as the sole director of West Wickham-based Crown Paving and Home Improvements Ltd, was fined £600, and ordered to pay court costs of £1,500 and a £60 victim surcharge. The 65-year-old appeared at Croydon Magistrates’ Court on Thursday (20) and was convicted of committing fraud...
24 Feb 2014
A survey of 57,000 people has revealed that 95% of people using a Trading Standards Institute (TSI) approved Motor Codes garage would recommend it to friends and families, with a 97% overall satisfaction rating.An approved code is a voluntary way for businesses to ensure they provide the best service possible to consumers. In a combination of online reviews, manufacturer and dealer group surveys and a targeted survey of over 3,000 car buyers, Motor Codes found a 10% increase in customer satisfaction,...
24 Feb 2014
A couple from Birkenhead who operated an illegal money lending business have each been sentenced to 10 months in custody, suspended for two years.Phillip Lowther, 51 and his wife Linda aged 59 both of Alverstone Avenue were investigated by the England Illegal Money Lending Team working in partnership with Wirral Borough Council. They pleaded guilty to illegal money lending at a hearing at Liverpool Crown Court on Friday (14th Feb). In addition to the suspended sentence, they have been ordered...
18 Feb 2014
Swansea Council says it will continue to do all it can to investigate future complaints of unscrupulous telesales cold calling.The pledge follows a landmark investigation by Swansea Council into a company operating a call centre in the city. The investigation concluded with a judge handing out a total of 22 years in custodial sentences to 14 employees.June Burtonshaw the Council’s Cabinet Member for Place said: “We made a very brave decision in deciding to investigate such a complex and widespread...
14 Feb 2014
Three company directors convicted of conspiracy to defraud have been ordered at Leeds Crown Court today (Friday 14 February) to pay back £209,655 for exploiting elderly and vulnerable customers of Compass Mobility Limited. This sentence follows an investigation under the Proceeds of Crime Act by the North East Regional Asset Recovery Team and the Yorkshire and the Humber Regional Trading Standards’ Scambuster Team. Vincent Andrew Watkinson (aged 51) of Bythorpe Road, Chesterfield was given a confiscation award of £18,661.49. He was ordered...
14 Feb 2014
Today (12 February) magistrates at Stafford Magistrates Court ruled that confectionary which had been on sale in four Staffordshire shops and had been seized by Staffordshire trading standards was unsafe and ordered it to be destroyed as it posed a risk to human health.The Court heard from Khal Mahmood of Staffordshire County Council that trading standards officers had visited 4 premises across Staffordshire and discovered a range of confectionary on sale that had not been labelled accurately. Some confectionary contained...
14 Feb 2014
On Tuesday 11 February 2014, Thomas COLLINS-JOYCE, aged 48, of  Gosford Street, Liverpool was sentenced at Preston Crown Court to two years imprisonment and was made subject to a five year Anti-Social Behaviour Order on Conviction.  This follows action taken by Wirral Council’s Trading Standards Department, Warrington Trading Standards Department and the Crown Prosecution Service.  Thomas COLLINS-JOYCE was initially convicted on 15 October 2012, for a Fraud offence after cold calling to the home address of a seventy-five year old...
13 Feb 2014
Francesca Keen, Head of Illegal Practice at the General Dental Council, explains the situation.Over recent years we have become aware of the increasing popularity of certain dental procedures and in particular, tooth whitening. Increasingly, these treatments are being carried out in a growing number of salons, clinics and shopping centres by non GDC registrants. The standard of treatment being offered by non GDC registrants regularly falls far below that which is required of our registrants.  Sections 37 and 38 of...
13 Feb 2014
Officers from Oldham Council’s Trading Standards Team have successfully uncovered the biggest single haul of illegal and counterfeit tobacco in the borough following a raid on a local business.   The team, supported by the North West Trading Standards Illicit Tobacco Team paid a visit to a shop along Yorkshire Street, in Oldham, on Tuesday, February 11, following intelligence that counterfeit goods may have been inside.   A specialist tobacco sniffer dog uncovered 35,500 cigarettes and 14.5 kilos of hand rolling tobacco concealed in...
13 Feb 2014
Bosch Car Service is delighted to announce it has passed the Trading Standards Institute’s (TSI) Consumer Code of Practice audit with flying colours and has been commended for its excellent examples of best practice and an exceptionally low complaint level.  The national network of UK independent garages, established to provide motorists with a high quality and technically competent alternative to a main dealer, was assessed in key areas by the TSI including: the auditing of its members, its complaint handling process...
13 Feb 2014