News

 Brent & Harrow Trading Standards entered an innovative partnership with Market Place (Wembley Park) Ltd, called the Real Deal to ensure the new programme of markets planned at Wembley Park operate to the highest standards and are free from fake goods. The agreement, between Brent & Harrow Trading Standards and Market Place -- the company appointed by Quintain to run Wembley Park's new markets and outdoor events -- was officially signed at midday on 31 October by Market Place Chief Executive...
7 Nov 2013
A Warwickshire garage that sold an unroadworthy car and denied consumers their rights by using statements such as ‘sold as seen’ has been ordered to pay almost £8000 in fines and costs.Warwickshire County Council’s Trading Standards Service took the successful prosecution in National Consumer Week 2013, launched to raise awareness of the precautions consumers need to take when buying a used car.On Monday 4th November 2013, Martin Newbold Director of Polesworth Garage Ltd, Grendon Road Polesworth pleaded guilty on behalf...
7 Nov 2013
Just in time for Trading Standard Institute's (TSI) National Consumer Week, an app is being launched to help used car buyers check it before they regret it. The app is the work of the North East Trading Standards Association (NETSA) Scambusters team and the National Trading Standards Board (NTSB).The Car Buyers Guide app provides key information and checklists needed when buying a used car including MOT evaluations; things to look out for; and legal rights. A checklist of more than 20...
7 Nov 2013
The prosecution at Huntingdon Magistrates Court brought by Cambridgeshire County Council’s Trading Standards also resulted in a 10 year ban on keeping livestock and costs of £1,000 for Dominic Flitney. The sentence of four months in total was suspended for 12 months.Flitney, 28, of Meadow How, in St Ives, admitted offences under the Animal Welfare Act 2006, as well as offences relating to the failure to dispose of Animal By Products and failure to notify the authorities about a dead...
6 Nov 2013
Take the driving safety test to find out at www.DriveSafelyMK.org Milton Keynes Council is working with the Trading Standards Institute (TSI), Citizens Advice Bureau, and Thames Valley Police to steer local drivers in the right direction when it comes to buying a used car and staying safe on the roads.The drive is part of a month-long campaign launching on 4 November – also the start of the TSI’s National Consumer Week, which this year is themed around buying a used car.The safety...
6 Nov 2013
West Yorkshire Trading Standards is celebrating the success of the Motor Trade Partnership after two dealerships in Leeds were awarded Excellent Customer Service Awards for 2012-2013. The Motor Trade Partnership (MTP) was set up to work with West Yorkshire Garages in order to improve standards within the motor industry, following an increasing number of consumer complaints in relation to car sales, servicing and repairs. The scheme aims to give consumers the confidence that they are dealing with a reputable trader who...
6 Nov 2013
The Trading Standards Institute (TSI) and Minister for Employment Relations and Consumer Affairs Jo Swinson have announced an industry-led commission tasked with finding the best possible solution to mitigate the disproportionate second hand car complaints filed by consumers.As highlighted during today's launch of National Consumer Week, used car complaints exceed all other complaints made to Citizens Advice. Citizens Advice received 84,000 used car related complaints in 2012.The commission, which was announced by Swinson during the launch of NCW, brings together...
5 Nov 2013
National Consumer Week 2013 - Natasha's Story from Trading Standards Institute on Vimeo.Dodgy used cars display faults within weeks of purchase. Half of faulty used cars display problems within a month of buying the vehicle, reveals Citizens Advice. The findings come as Citizens Advice, Citizens Advice Scotland and the National Trading Standards Institute launch a new campaign to help steer people away from buying a dodgy used car. Citizens Advice helped with over 84,000 problems with second hand motors in the last...
4 Nov 2013
Scots are spending over £600,000 a week on Used Cars which are faulty – according to new evidence from Citizens Advice Scotland.The charity reveals today (Monday) that nearly 100 Scots contact its special consumer helpline every week after being ripped off by irresponsible Used Car dealers. In one out of every 10 of these cases, the car is un-safe to drive.  The figures are part of a campaign launched today by the CAB service UK-wide.  Citizens Advice Scotland’s Chief Executive...
4 Nov 2013
On the 24th October 2013 at Leeds Crown Court, Robert Cooper, trading as RCA Home Design a kitchen and bathroom design and installation business was sentenced to 2 years and 8 months for fraudulent trading between 2011 to 2013.  He had pleaded guilty at an earlier hearing on 30th September 2013 to dishonestly receiving money from over 20 consumers  in West and South Yorkshire by getting them to hand over deposits ranging from £100 to £2000 for new kitchens and...
31 Oct 2013