News

A 43 year old man who operated as a loan shark, has been sentenced to eight months in prison following an investigation by the England Illegal Money Lending Team.Kevin Renford, of Albert Road in Handsworth was sentenced at Birmingham Crown Court today after pleading guilty at an earlier hearing to illegal money lending and possession of criminal property.Renford ran the illegal business from February 2008 to the point of his arrest in November 2012.  When officers from the England Illegal...
19 Aug 2013
TSI response (PDF 220KB). TSI calls for a single licensing body for all holiday and travel providers and a single body providing holiday protection. These steps would make matters much simpler for consumers.  
15 Aug 2013
A rogue window salesman who targeted elderly people on their own doorsteps by aggressively pressuring them into agreeing to have work done has been jailed. Ismail Pandor, 43, from Mirfield, West Yorkshire today pleaded guilty at Preston Crown Court to five counts of engaging in unfair commercial practices - three of which were aggressive. Two of the offences in early 2012 were committed in Ulverston with the others taking place in Barrow, Broughton-in-Furness and Bootle.Pandor was working for a company called Eco...
13 Aug 2013
The Property Ombudsman (TPO) has become the first property organisation to have a Code of Practice approved by The Trading Standard Institute (TSI) under their Consumer Code Approval Scheme.TPO has also become the largest organisation to be accredited by the Consumer Code Approval Scheme since its launch after TSI officially approved its Sales Code, which nearly 12,000 sales agents have signed up to.As the largest property ombudsman scheme in the UK, TPO has more than 22,000 registered agents and the...
12 Aug 2013
TSI response (PDF 126KB).TSI confines its response to citizenship education in schools, describing the crucial role that preparation for entering a team in the annual Young Consumers of the Year and Consumer Challenge Quiz can have in preparing pupils to become informed, confident citizens of tomorrow and discussing the need for financial education to start in primary schools.
8 Aug 2013
TSI response (PDF 119KB). TSI recognises that there are significant advantages in the industry taking the lead in drafting guidance, but is concerned that the guidance must be approved and endorsed by Government / regulators to avoid multiple sets of guidance leading to confusion of animal keepers and compromising enforcement.   
8 Aug 2013
UK consumers no longer need to be unaware of their rights regarding their 'cooling-off period' in distance selling - consumer advice organisation UK European Consumer Centre (UK ECC) has come to the rescue with a new leaflet called 'Shopping online across the EU - What you should know'.Andy Allen, UK European Consumer Centre (UK ECC) Director, said: "A recent consumer market study commissioned by the European Commission showed that just 70% of UK consumers are aware of their rights regarding...
6 Aug 2013
Following a joint prosecution by  Anglesey and Wrexham Trading Standards,  Stephen Anthony (‘Tony’) Doyle, 34, of Old Smithy, Bryngwran, Anglesey was found guilty of Fraud and four counts under the Consumer Protection from Unfair Trading Regulations, by Caernarfon Crown Court on the 8th July 2013.  Between 2009 and 2012 Mr Doyle targeted a number of vulnerable residents in Anglesey and Wrexham aged between 69 and 89 years old, by suggesting and undertaking unnecessary building work to the roofs of their properties....
6 Aug 2013
TSI response (PDF 21.1KB). TSI believes that the whole food industry culture needs to shift to restore integrity. From the enforcement perspective, the government must ensure that local and national enforcement bodies coordinate and work in partnership, sharing intelligence and taking appropriate proportionate action.
6 Aug 2013
Victims bullied or misled into buying goods and services are set to be given new rights to get their money back from rogue traders whose unfair practices cost them billions.Draft legislation announced by Consumer Minister Jo Swinson today sets out how consumers will also have access to clearer information about any additional costs and more generous time limits for returning goods bought online. The new proposals amending the Consumer Protection Regulations from Unfair Trading Regulations will:• give consumers 90 days to...
6 Aug 2013