News

 Volunteers make all the difference as eyes and ears for trading standards Community group receives national Hero Award from TSIAn innovative community volunteer group has received a Hero Award at the Trading Standards Institute’s Conference in Brighton on Thursday 20 June for the significant contribution it has made to consumer protection in the Hertfordshire.The 19 volunteers, aged 19 – 75, gave 1,800 hours of their time to consumer protection in the Hertfordshire Trading Standards Community Volunteers’ first full year in...
21 Jun 2013
 Social worker helps trading standards catch a rogue trader who targeted the vulnerable Her efforts to be recognised with a national award Social care worker Melanie Brown, of Powys social services, has been awarded a Certificate of Commendation at the Trading Standards Institute’s Conference in Brighton on Thursday 20 June for her key role in the criminal investigation of a rogue trader.Ms Brown had acted as the support worker for her client, of Ystradgynlais, for two years when she noticed that he...
21 Jun 2013
Students from Kaimes School, Edinburgh beat off tough competition from 8 other schools in the grand finals of the Consumer Challenge Quiz at the Trading Standards Institute conference in Brighton this year.The students all have learning difficulties and represent a very vulnerable group of consumers. The quiz teaches them about consumer issues well as improving their self esteem and team working skills.The winning team from Kaimes School made up of Tomasz, Hamish, Robson and Daniel, each took home a tablet...
21 Jun 2013
 Leeds teenagers are national consumer champions 2013Students from Abbey Grange Academy in Leeds, beat off tough competition from seven other schools in the grand finals of Young Consumers of the Year competition at the Trading Standards Institute conference in Brighton this year.Hundreds of schools from across the country entered the competition to find Britain's best-informed young consumers. Eight teams of four 14- to 17-year-olds made it to the finals of this knockout consumer quiz after coming top in qualifying heats...
20 Jun 2013
 Birmingham Post journalist receives TSI’s national Hero AwardEmma McKinney, the Consumer Editor at Birmingham Mail, has received a national Hero Award at the Trading Standards Institute's Conference in Brighton on Wednesday 19 June, having been praised for her hard work supporting Birmingham City Council's trading standard's efforts. By providing front page coverage, shadowing officers on operations and showing a huge interest in the outcomes achieved, Emma has provided trading standards with a valuable platform to raise awareness within the community and...
20 Jun 2013
 A group of trading standards volunteers receives national recognition for their work to empower residents in their communityThe Kirklees Federation of Tenants and Residents Association (KFTRA) have been awarded a Certificate of Commendation at the Trading Standards Institute Conference in Brighton on Wednesday 19 June for the work its volunteers are carrying out in their community.Offering workshops to tenant representatives and local residents, developed and coordinated by West Yorkshire Trading Standards, the group have had a significant impact in raising...
20 Jun 2013
 Building society worker gets national hero award for helping catch rogue traders85-year-old victim had already paid £21,000 for work worth no more than £900 A customer assistant working at the Market Harborough Building Society has received a Trading Standards Institute's Hero Award today for her part in helping catch rogue traders who were forcing an 85-year-old widow to pay over the odds for building work at her home.Mrs Nicola Booton was working at the Desborough branch of the building society in...
20 Jun 2013
“We are far more powerful together than apart” trading standards officers urged to talk about their future Baroness Christine Crawley, President of the Trading Standards Institute, has announced the launch of a ‘national trading standards conversation’ about the future of the trading standards service.Baroness Crawley told an audience of trading standards officers from all over the UK at the opening address of the Consumer Affairs and Trading Standards Conference 2013 in Brighton that the ‘national conversation’ is the opportunity for them to...
20 Jun 2013
Isabel Packman scoops a prize in national toy design competitionThe clever creativity of a student from Highsted Grammar School at Sittingbourne in Kent, has been awarded with a prize in a national competition to design toys which are fun - but also safe.Isabel aged 14, designed Olly the Spinning, Splashing Octopus, a toy suitable for outdoor play.The design was chosen as overall winner in the Playsafe competition at the Trading Standards Institute’s Conference in Brighton this week, beating off hundreds...
19 Jun 2013
Trading standards officers throughout the country will soon have another tool at their disposal to help them identify and deal more effectively with problems at a local, regional and national level.The tool – called the IOM (Integrated Operating Model) - was announced at the Consumer Affairs and Trading Standards Conference 2013 in Brighton today (Tuesday 17 June 2013).Donna Sidwell, National Trading Standards Board (NTSB) programme manager, told a packed mini-theatre session of trading standards officers that the IOM framework will...
19 Jun 2013