News

The new Chair of Trading Standards Institute (TSI) in Scotland, is Glaswegian, Malcolm Craig.Currently a TSO with South Lanarkshire Council, Malcolm has previous experience of protecting consumers’ rights in the capital city – the Scottish one! -  and is presently a board member of the Motherwell-based Construction Licensing Executive, helping businesses develop their fair trading capabilities. The new Chair stated; “It is an honour to be elected as Chair of the Scottish Branch in the year we celebrate our 100th...
22 May 2013
A 45 year old man from Lancashire has been handed a twelve month suspended sentence and two hundred hours of unpaid work after pleading guilty to illegal money lending and two counts of money laundering, following a hearing at Burnley Crown Court. Stephen Fossey, of Foxhill Drive, Rossendale, Lancashire was investigated by the England Illegal Money Lending Team working in partnership with Lancashire County Council and ran the illegal business for four and half years. As part of an ongoing...
22 May 2013
Consumerline has issued a warning about the cost of using unofficial sites offering government services.Consumerline has received a number of complaints recently about unofficial websites where you can renew your European Health Insurance card, order a passport, or book your driving theory test.In most cases, the firms offering these services do state that they are not the official government agencies, but many people do not realise that they are not on the official site for the service they are trying...
22 May 2013
This evaluation report reviews the progress made with Surrey trading standards initiative which was introduced in Autumn 2011. The initiative was designed to help Surrey residents deal with theactivities of unwanted cold calling doorstep traders. The cornerstone of this initiative is a new warning sticker that exploits the wording of the Consumer Protection from Unfair Trading Regulations 2008. This report looks at the reasons for its introduction, the key successes and milestones so far, the results of the customer survey work undertaken...
20 May 2013
Halfords Autocentres Ltd failure to carry out a satisfactory full service proved very costly after the business was fined £3000 and ordered to pay costs of £16219.61 and a £15 victim surcharge.  District Judge Jellema in his written judgement described the poor service as ‘not an isolated occurrence at the Nuneaton branch’.Warwickshire County Council’s Trading Standards Service took the prosecution after sending a vehicle to Halfords Autocentres Ltd, (Wheat Street Nuneaton branch) for a full service. The car, a VW...
20 May 2013
A user-friendly edition of ICSMS tailored to the UK Trading Standards service has now been fully integrated and added to our flagship information system ts interlink. ICSMS – Information communication system for market surveillance provides an online pan-European comprehensive product information database. ICSMS is an existing European Commission-owned system that stores product information that European Market Surveillance Authorities (MSAs) have examined. As a case handling tool, it provides details throughout the inspection process including product origins, movement through the supply...
20 May 2013
For the first time ever in the UK, a shop owner has been found guilty of intentionally selling dangerous cigarettes, following a prosecution by Lincolnshire Trading Standards.   Mr Shapoor Atiqi (46) from Boston Food and Wine Centre, 42-44 High Street, Boston, was found guilty of eight offences*, including the sale of non self-extinguishing cigarettes today (15 May).Since November 2011, all cigarettes produced have to comply with the European Standard EN 16156 and EN ISO 12863, which require cigarettes to be...
20 May 2013
Campaigners Welcome Care Minister’s Support The Smokefree Action Coalition, an alliance of over 100 health organisations leading the campaign for legislation on the standardised packaging of tobacco products [1], has warmly welcomed the public statement of support for the policy from Care Minister Norman Lamb MP (Liberal Democrat: North Norfolk), reported in the Guardian newspaper today. He joins Public Health Minister Anna Soubry MP (Conservative: Broxtowe), in backing the policy. [2] Mr Lamb’s statement will add to the pressure on the Coalition...
20 May 2013
Motor Codes, the Trading Standards-backed garage scheme, has reinforced its position at the heart of the government’s new consumer landscape with the appointment of Ron Gainsford OBE to its board of directors.The former chief executive of Trading Standards Institute takes up the position of non-executive director immediately, a decision ratified this week by the Motor Codes board.Chris Mason, managing director, views the appointment as a significant move and one which paves the way for further strengthening regulatory relations:“Motor Codes worked...
20 May 2013
Metrology Matters - impact on more than £600 billionworth of goods and utilities sold in the UKThe Trading Standards Institute (TSI) is taking the opportunity of the World Metrology Day today (20 May) to highlight how weights and measures inspectors affect the daily lives of all of us.  Whether it is at shops, markets, petrol stations, pubs or hospitals these trading standards officers will carry out inspections to make sure consumers aren’t short changed or put at risk, and honest business...
20 May 2013