News

A vulnerable pensioner was pressured into agreeing to works totalling more than £11,000 by a rogue trader who initially presented a bill for £40.On Monday (29 April 2013), at the end of a three-day trial at Croydon Crown Court, Timothy Shoesmith was found guilty of fraud and two consumer protection offences. He will be sentenced on 28 May.The court was told that, in February 2012, council trading standards officers were engaged with police in an operation that saw them visiting...
2 May 2013
TSI response (PDF 42KB). TSI welcomes the change but is concerned that the transition period may be too short. Due to economic pressures, some local authority trading standards officers with expertise in this field have been lost and TSI is concerned whether the Financial Conduct Authority (FCA) would be able to provide the necessary central guidance. TSI would support a Memorandum of Understanding between the FCA, the Association of Chief Trading Standards Officers, and the National Trading Standards Board.  
1 May 2013
Lord Toby Harris has been selected as the new chairman of the National Trading Standards Board.David Collinson, who was the NTSB's chairman in its formative year, said: "I’m pleased to announce Lord Toby Harris as the new NTSB chairman, who I know will provide us with the dedicated leadership that will continue to take the NTSB from strength to strength.  “Leading the NTSB in its first year was a great privilege.  As I pass the chairman's baton on I want...
30 Apr 2013
The NTSB shows it has teeth as it reaches its first anniversary; fraud worth more than £145 million has been tackled by projects funded by it in the last 12 months.The Board was set up as part of the new Consumer Landscape in April 2012 to provide leadership, influence, support and resources to help combat consumer and business detriment locally, regionally and nationally across England and Wales.  It has received praise from the Consumer Minister Jo Swinson for the impact...
30 Apr 2013
The May edition of TS Today is out now - inside you will find an informative collection of articles and features including this month:  UNITED Kingdom - a business education programme that aims to provide a coherent approach across the UKMagpie brings eventual sorrow - for the past two years Cambridgeshire trading standards has been enganged in a game of cat and mouse with rogue traders...NTSB - the new kid on the block is one year old As seen on TV? Analysis...
29 Apr 2013
A targeted initiative to improve the quality of life for people living and working in the Oxgangs area of Edinburgh starts today (Monday 29 April). Operation Cipher 3 is a four-week multi-agency programme which aims to combat a wide range of anti-social behaviour issues that can have a very negative impact on local communities. Dog fouling, fly tipping, litter, graffiti and noisy neighbours will all be targeted for action and there will also be an initiative to target bogus callers.The...
29 Apr 2013
The Court resultA case relating to Direct FinanceUK Ltd was heard at Newport Crown Court on 4 January 2013; His Honour, Judge Philip Richards, sentenced the Company to a conditional discharge for two years for the 23 Fraud Act 2006 charges and the two Consumer Credit Act 1974 charges that the Company had pleaded guilty to at an earlier hearing. Further, His Honour granted a Confiscation Order under the Proceeds of Crime Act 2002 for £86,147.80 to be satisfied within...
29 Apr 2013
A charity flag seller has been handed a £440 penalty after illegally street trading during the Olympic Torch Relay in Kingston last summer.Kingston Council prosecuted John Robert Daniells of Tiptree, Essex, after Trading Standards officers spotted him last July dressed in a Help for Heroes t-shirt, pushing a trolley with Help for Heroes signs on it, and selling Union Jack flags for £1 and £2. He also had a collection bucket marked ‘Help for Heroes’.Daniells, when questioned by council officers,...
26 Apr 2013
Citizens Advice and trading standards are running Scam Awareness Month throughout May.The key message of the campaign will be: Scams are crimes – help stop them!We want to drive home the message that scams are not just some kind of minor irritant – they are criminal frauds that harm millions of people, sometimes with catastrophic results for individuals and families.Read the full press release. For full details of how to get involved please visit the Citizens Advice website:http://www.citizensadvice.org.uk/index/campaigns/current_campaigns/scams_awareness_month
25 Apr 2013
Not Sure? Don’t Open the Door!Operation Rogue Trader 2013National Press releasePolice and partners on the streets to catch rogue tradersAcross the UK, rogue traders and pushy doorstep sellers who use fraud to con vulnerable people into paying for unnecessary or vastly overpriced work to their home were targeted in a UK wide day of action on Wednesday 24 April 2013. Police across the country joined forces with Trading Standards services and other government agencies in a campaign to target rogue traders and highlight...
25 Apr 2013