News

A Ballyclare car dealer who sold an accident damaged car to a consumer and sold a ‘clocked’ car to another consumer was today fined a total of £600 at Belfast Magistrates’ Court. He was also ordered to pay a total of £1,125 in compensation to the consumers involved.A ‘clocked’ car is a vehicle that has had its mileage reading altered to show a lower mileage. The aim of this is to increase the price of the vehicle and make it...
27 Mar 2013
The Trading Standards Institute (TSI) is delighted to announce Baroness Christine Crawley as the new chairman of its Consumer Codes Approval Scheme (CCAS).The new scheme, taking over from the existing system under the Office of Fair Trading as part of the new consumer landscape, is now all set to go live in April.Baroness Crawley said: “I am very excited at the scope and ambition of this new departure for TSI and am honoured to be involved with it from its...
27 Mar 2013
An innovative scheme that is being supported by Croydon Council could see residents receiving smaller household fuel bills. Anybody with even half an eye on the news recently will be aware that energy prices look set to continue on an upward curve. However, with the aim of trying to help hard-pressed council taxpayers, a number of the capital’s local authorities have joined forces to run a scheme called The Big London Energy Switch. The scheme taps into consumer power to help...
25 Mar 2013
A crackdown on loan sharks has been given extra bite with a new poster designed by a Kingston University student.Artwork by Garfield Kar C Li, a Fashion Masters student, will appear around Kingston town centre warning people with debt problems not to turn to illegal money lenders.   Kingston Council’s Trading Standards team commissioned Kingston University Students’ Union (KUSU) to hold a competition to find an eye-catching design that would help draw public attention to the dangers of loan sharks. Councillor...
20 Mar 2013
Cash confiscated from convicted loan sharks has been awarded to three projects to benefit the Enfield Community. The England Illegal Money Lending Team, working in partnership with Enfield Council provided the ill-gotten gains taken from illegal lenders to local communities; with nearly 200 residents deciding which projects would receive the funding, during an event held yesterday at Enfield Civic Centre.Enfield Metropolitan Police Volunteer Police Cadets (VPC):  is a uniformed youth group open to young people aged 13 to 19 years....
19 Mar 2013
Cumbria County Council Trading Standards Service this week held the very first Trading Standards Institute Consumer Challenge Quiz which saw pupils from five schools scooping prizes for their efforts and knowledge. The quiz is an inter-school competition for teams of young people with moderate learning difficulties from schools within Cumbria. The aim of the quiz was to help the pupils learn about their rights as consumers and to feel confident when making purchasing decisions. The quiz, held at Penrith leisure...
18 Mar 2013
West Yorkshire Trading Standards Service is warning consumers to be alert for telephone and door step scams offering the Governments new ‘Green Deal’.February saw the launch of the ‘Green Deal’ scheme. Under the scheme, householders are able to finance home improvements to make their homes more energy efficient, with no upfront costs. Repayments are made through the household energy bill over a period of time, the ‘Golden Rule’ being that the expected financial savings must be equal to or greater...
18 Mar 2013
A team of young consumers from a Powys high school have reached the semi final of a prestigious national competition.Pupils Toby Purvis, Joe Bignell, Charlie Mills and Bethan Miles from Crickhowell High School represented Powys in the Welsh Young Consumers Competition which was held at the Pavilion in Llandrindod Wells on Tuesday (12 March).The annual competition sees team of four, aged between 14 and 18 years old, compete in a quiz with contestants facing challenging questions on a wide range...
18 Mar 2013
TSI response (PDF 145KB). TSI states (with examples provided by several police forces) that there is abundant evidence of peddling (or cold calling as we now know it) being virtually exclusive to rogues, with considerable detriment arising - yet the Government is stating that it wants to see the minimum of restrictions placed upon those who engage in the activity. The response also underlines the importance of the Pedlar's Certificate.  DATE: 15 March 2013
15 Mar 2013
TSI is lining up with 28 other organisations to call for a pan-European accident and injury database. The United Kingdom lost its accident and injury database more than 10 years ago - TSI has since been supporting campaigns to reinstate such a system.TSI's lead officer for product safety Christine Heemskerk said: “Comprehensive injury and accident data would help highlight areas of concern to enable authorities to take appropriate action to help prevent accidents and improve product safety.  All such data...
14 Mar 2013