News

TSI response (PDF 49.3KB). TSI believes the market will benefit from the changes being introduced and also supports the proposals for fees to meet the challenges identified by the Ministry.
17 Dec 2012
In their Christmas Crackdown on Counterfeiters, West Yorkshire Trading Standards has taken large quantities of potentially unsafe products off the market. In a week long operation around West Yorkshire, officers have been following up on intelligence received and carrying out swoops in town centres in each of the five districts. Products seized included makeup products, cigarette lighters, fake alcohol and cigarettes. Consumers would not necessarily know that some of the products were fake due to their high price. Some of the makeup...
17 Dec 2012
West Yorkshire Trading Standards is warning elderly residents and their carers to be on their guard against rogue mobility companies after a recent spate of complaints to the Service. Trading Standards is highlighting the tactics used with consumers, which include;   • Advising during an unsolicited telephone call that they want the consumer to try some cream for aches and pains (this has resulted in agreeing to a visit in which the consumer has been pressured into buying a mobility aid). • Telling a consumer...
17 Dec 2012
Two people, a man aged 30 years and a woman aged 32 years, have been arrested in Cheltenham in a targeted operation against sellers of counterfeit goods on eBay. Gloucestershire Trading Standards, South West Scambusters and Gloucestershire Police, acting on information supplied by the Federation Against Copyright Theft (‘FACT’), executed a warrant at an address in Upper Hatherley, Cheltenham and recovered a large quantity of counterfeit DVD box sets of popular TV series, such as Blackadder, True Blood and TSI...
17 Dec 2012
On 14th December 2012, at Swindon Crown Court Harjinder Singh Sandhu of Swindon was convicted for lending money without a licence and was fined £1000 with £1200 costs and a confiscation order made for £133,050:00.This follows a protracted investigation led by the South West Regional Enforcement Team who are a specialist Trading Standards team investigating cross border consumer offending regionally on behalf of the 15 authorities in the South West or nationally as directed by the National Trading Standards Board...
17 Dec 2012
Peterborough City Council Trading Standards are warning consumers about bogus phone callers who are claiming to be from trading standards. A local consumer has received a call from a person who said that he was Alex Jones and that he worked for trading standards.  He said that he had a cheque for £500 to deliver as the result of a court claim; however he said that he required a cheque for £200 for administrative costs.  The consumer was told that a...
13 Dec 2012
Consumers will fall foul of counterfeit and dangerous goods if Trading Standards services continue to suffer under government cuts, UNISON warned today.The UK’s largest union, along with the Trading Standards Institute, is campaigning to promote the valuable work of trading standards officers, reminding the public that these vital services are not just for Christmas. Christmas is one of the busiest times of year for consumers and traders, and as belts are tightened, shoppers may be encouraged to take advantage of goods...
12 Dec 2012
TSI response (PDF 68.3KB). TSI is of the opinion that there should be no attempt to reduce the current legislative control that is currently exercised over tobacco products and would strongly resist a voluntary code. However, there is scope to reduce the complexity of the legislation - this would benefit consumers, business, and enforcers. 
11 Dec 2012
The Trading Standards Institute partnered with the Financial Ombudsman Service to run a Parliament versus young people consumer and financial knowledge competition. The event was run to highlight to members of the Houses of Parliament the need for consumer and financial education for young people and the roles of trading standards and the Financial Ombudsman Service in consumer protection.Three teams took part,  MPs, Peers and St. Saviour’s & St. Olave’s School in Southwark.The competition was hosted by Jonathan Evans MP and the...
7 Dec 2012
The Trading Standards Institute (TSI) has welcomed Government proposals to give courts new powers to provide redress for consumers. Earlier this month, the Government issued the ‘Civil Enforcement Remedies’ consultation proposing further radical changes to the consumer enforcement process. The proposals will change the way authorities, such as trading standards departments, pursue enforcement. TSI chief executive Ron Gainsford said the Government proposals would not only help consumers but boost the economy.He said: "At present, non compliance maybe investigated by trading standards...
5 Dec 2012