Cumbria County Council’s Trading Standards service have teamed up with the library service and Citizens Advice Bureau to launch regular consumer advice surgeries across the county.Members of the public can drop-in to these new sessions, without having to make an appointment, to get advice on all consumer matters. Businesses can also use the surgeries to seek advice on compliance with consumer legislation and other regulatory matters.Each surgery is manned by a Community Support officer who is able to provide personal...
2 Aug 2012
A prosecution has been brought against three companies forming a complete supply chain for an unsafe teeth whitening kit, and ordered to pay a total of £10,325 in fines and costs. Following a complaint from a local resident, Hull City Council’s Trading Standards carried out an investigation into the supply of the product, described as being a ‘professional home kit’. Concerns were raised by the consumer when her clothes were stained whilst using the product, which had been given to...
2 Aug 2012
TSI response (PDF 133KB). TSI supports the Government's proposals that (i) cinema advertisements should be subject to pre-release scrutiny by a single body and (ii) the threshold for exemption be lowered so that the BBFC would classify ALL works that could be of harm to children, encompassing all current categories of video works exempt from classification.
31 Jul 2012
The London Games are finally upon us and trading standards are playing their part in the huge Olympic machinery.Read the blog of one trading standards officer working in the Cardiff Olympic zone:
26 Jul 2012
The national trading standards e Crime team based in York have issued a warning to Olympic fans after launching an investigation into the supply of ‘fake’ medals from an internet auction site.  The medals, which cost up to £29 each, bear unauthorised copies of the five rings logos and are mocked up to resemble the real thing. Colin Rumford from the eCrime Team said: “This is a cynical attempt to exploit consumers and defraud legitimate business.  Whilst no one is...
25 Jul 2012
The Trading Standards Institute's intellectual property lead officer Handley Brustad talks to the One Show about his Olympic role in Cardiff, explaining the advisory role trading standards have to businesses affected by special LOCOG rules in Olympic zones.
25 Jul 2012
TSI is very pleased to announce our TSI conference stand prize draw winner Richard Guthrie. Richard is a divisional manager at West Yorkshire Joint Services and has won a new Kindle Touch. Richard participated in the prize draw whereby  members were invited to pay their membership fees via direct debit. If you would like more information about switching to this easier payment method, or if you have any other queries about membership, please contact David Prin, Single Point of Contact...
25 Jul 2012
TSI response (PDF 145KB). TSI supports the proposed measures in this consultation and the comments made in this resopnse are intended as constructive. It is hoped, however, that, in the interests of promoting a joined-up approach to regulation, enforcement, and redress, all appropriate parallels are considered in the light of uniformity. 
24 Jul 2012
An Aberystwyth hotelier has pleaded guilty to twelve offences relating to unfair commercial practices in a case taken to court by  Ceredigion County Council’s Trading Standards Section.    Emyr Davies, proprietor of Ty Belgrave House, the Four Seasons and the Queensbridge Hotels pleaded guilty to a range of offences including the persistent misuse of Visit Wales star gradings on his premises and websites,  misdescribing one of his hotels as refurbished when it was not,  and repeatedly accepting bookings for the Four Seasons...
18 Jul 2012
Students from Altrincham Grammar School for Boys in Trafford beat off tough competition from seven other schools in the grand finals of Young Consumers of the Year competition at the Trading Standards Institute conference in Manchester this year.Hundreds of schools from across the country entered the competition to find Britain's best-informed young consumers. Eight teams of four 14- to 17-year-olds made it to the finals of this knockout consumer quiz after coming top in qualifying heats and regional finals. The...
16 Jul 2012