News

The Trading Standards Institute's intellectual property lead officer Handley Brustad talks to the One Show about his Olympic role in Cardiff, explaining the advisory role trading standards have to businesses affected by special LOCOG rules in Olympic zones.http://www.bbc.co.uk/iplayer/episode/b01l8q6k/The_One_Show_23_07_2012/
25 Jul 2012
TSI is very pleased to announce our TSI conference stand prize draw winner Richard Guthrie. Richard is a divisional manager at West Yorkshire Joint Services and has won a new Kindle Touch. Richard participated in the prize draw whereby  members were invited to pay their membership fees via direct debit. If you would like more information about switching to this easier payment method, or if you have any other queries about membership, please contact David Prin, Single Point of Contact...
25 Jul 2012
TSI response (PDF 145KB). TSI supports the proposed measures in this consultation and the comments made in this resopnse are intended as constructive. It is hoped, however, that, in the interests of promoting a joined-up approach to regulation, enforcement, and redress, all appropriate parallels are considered in the light of uniformity. 
24 Jul 2012
An Aberystwyth hotelier has pleaded guilty to twelve offences relating to unfair commercial practices in a case taken to court by  Ceredigion County Council’s Trading Standards Section.    Emyr Davies, proprietor of Ty Belgrave House, the Four Seasons and the Queensbridge Hotels pleaded guilty to a range of offences including the persistent misuse of Visit Wales star gradings on his premises and websites,  misdescribing one of his hotels as refurbished when it was not,  and repeatedly accepting bookings for the Four Seasons...
18 Jul 2012
Students from Altrincham Grammar School for Boys in Trafford beat off tough competition from seven other schools in the grand finals of Young Consumers of the Year competition at the Trading Standards Institute conference in Manchester this year.Hundreds of schools from across the country entered the competition to find Britain's best-informed young consumers. Eight teams of four 14- to 17-year-olds made it to the finals of this knockout consumer quiz after coming top in qualifying heats and regional finals. The...
16 Jul 2012
Birmingham City Council was the well-deserved winner of the inaugural Touchstone Award presented by the British Hallmarking Council at the recent TSI annual Consumer Affairs and Trading Standards Conference and Exhibition in Manchester. The Award is made in recognition of the most innovative initiative in relation to Hallmarking.The UK has one of the most rigorous and long-established Hallmarking regimes in the world which delivers clear benefits to UK consumers and jewellers. With precious metal prices at an all-time high, the...
4 Jul 2012
The Trading Standards Institute made the call for a national and EU-wide injury and accidents database to be put in place during its Conference in Manchester this week.Speakers at the Pushing the Door Open on Europe agreed on a need for better market surveillance as part of improving consumer confidence in cross border shopping – but TSI’s product and consumer safety lead officer Christine Heemskerk pointed out that this could not be done effectively without the necessary intelligence.Christine Heemskerk said:...
28 Jun 2012
Cambridgeshire youngsters participating in the Kick Ash smoking prevention programme are proving to be a true inspiration and very effective at spreading their core ‘proud to be smoke free’ message amongst other pupils and businesses alike.The efforts of the teenage volunteers leading the scheme as Kick Ash Mentors  are now receiving national recognition with a Trading Standards Institute’s (TSI) Hero Award at TSI’s Conference in Manchester today (28 June).  Youngsters in the programme’s Trading Standards group visit local businesses to...
28 Jun 2012
A 92-year-old war veteran who was forced to pay over the odds for unnecessary guttering and fascia work to rogue traders has received national recognition for his bravery and doorstep crime awareness work with a Trading Standards Institute Hero Award at TSI’s Conference in Manchester. Maidstone man John Gale, who had been taken to the bank several times and had already handed over   £3,300 cash when Kent Trading Standards arrived just in time to stop the next payment of £3,100, was...
28 Jun 2012
Pensioner Joan Morrison was so incensed when she realised that she’d been the victim of rogue traders who cold-called her to do work on her roof  that she was determined to do everything in her power to stop the same thing happening to other vulnerable people.So Joan, 79, from the Macclesfield area reported the incident to Consumer Direct (the consumer advice helpline now provided by Citizens Advice). As a result, father and son Donald James Warner and James Dean Warner...
28 Jun 2012