News

Following the referendum and the vote to leave the EU, the examiners and moderators have asked us to send out a message to those of you sitting exams in this November cycle for the avoidance of doubt regarding the inclusion of EU legislation in the examinations. As you will be aware, the UK remains a member of the European Union and all legislations, including directly applicable EU regulations, remain in place until the UK formally leaves the union. It is anticipated...
27 Sep 2016
Today saw the launch of a new confidential consumer crime reporting system for Londoners. London Trading Standards are seeking tip-offs from consumers about rogue trading, scams and other unfair and illegal trading practices. Reports of consumer crime can now be sent anonymously via the London Trading Standards website. Information will then be assessed on behalf of the 33 member Boroughs and shared via their regional intelligence service for further investigation or monitoring. Consumers already benefit from a free national advice service provided by...
22 Sep 2016
A national discount store has been fined £300,000 for unsafe storage of fireworks at its Tamworth premises.JTF Wholesale was prosecuted by Staffordshire County Council for its failure to store fireworks on sale in safe containers, breaching Explosives Regulations and the Health and Safety at Work Act. Trading standards officers visited the Tamworth store on November 4 2014. The company was sentenced at Stafford Crown Court today and also ordered to pay £29,823 costs to the county council.The court heard how...
20 Sep 2016
A father and son have been jailed for selling unsafe teeth whitening products after being prosecuted by Powys County Council.John Barry Hargreaves and son Matthew Hargreaves were sentenced to 18 months each at Merthyr Tydfil Crown Court on Friday (16 September).  The sentence comes after a three-year nationwide investigation led by the council’s trading standards service, with the co-operation of the General Dentist Council (GDC).The father and son, from Southwood, Mereside, Knutsford, were convicted of running a fraudulent business under...
19 Sep 2016
An estate agent has been left with a bill of over £1,600 for false advertising after putting a ‘Sold’ board on a house in Ferriby Close, N1, more than a year after it was first sold.Appearing at Highbury Magistrates’ Court, Mr Andrew Christadoulides – Director of Jigsaws Estate Agents Ltd. – pleaded guilty to the offence of putting up the board – under the Consumer Protection from Unfair Trading Regulations 2008. Both Mr Christadoulides and Jigsaws were jointly-fined £625 and ordered...
14 Sep 2016
Illicit tobacco products worth almost £1m were seized during Operation Henry 2 (OH2) – 18 per cent higher than the first operation, carried out by trading standards in 2014.OH2, developed and managed by the Chartered Trading Standards Institute (CTSI) on behalf of the Department of Health, was conducted across all nine English regions by 67 trading standards services. In total, 42 per cent of premises visited in the intelligence-led operation were found to be selling illicit tobacco products of which 57...
9 Sep 2016
TACKLING financial scamming is a priority for the government according to the Home Office minister responsible for vulnerability and safeguarding.Speaking in parliament yesterday (THURSDAY) Sarah Newton said that scams have a devastating impact, particularly on the most vulnerable people in society.The under-secretary of state said: “We are more likely to be a victim of fraud than of any other crime, but when caught out we can sometimes feel ashamed or not want to admit we have been hoodwinked.“That, however, can...
8 Sep 2016
New figures demonstrate the impact and effectiveness of Scotland wide enforcement activity to reduce the harm caused by NPS sales.In December 2015, Scottish local authority trading standards services undertook an enforcement exercise, code named Operation Alexander, to curb the sale of dangerous new psychoactive substances.The action was in response to the growth in evidence showing the harm that unsafe NPS products can cause to people who consume them for their psychoactive effects. It was endorsed and funded by the Scottish...
7 Sep 2016
Motor Codes advises motorists to do their due diligence and read the small print when buying a new car.Rights, warranties and budgets are just some of the important factors that consumers should take into account. London, 16 August 2016 September is one of the busiest times of the year for buying a new car. Ahead of the forthcoming introduction of the “66” vehicle registration next month, Motor Codes, the leading provider of Codes of Practice and Alternative Dispute Resolution for the...
16 Aug 2016
Kent County Council ADR has become the first local authority to be approved to provide Alternative Dispute Resolution services to consumers in a bid to resolve their complaints with traders.Approval was granted by the Chartered Trading Standards Institute under arrangements delegated to it by the Government's Department for Business, Innovation and Skills.General consumer disputes, including those relating to home maintenance, consumer goods and services are covered by Kent County Council's ADR scheme, so long as consumers have:attempted to resolve the...
15 Aug 2016