Director of policy
Melissa began working at the Trading Standards Institute in June 2013. As director of policy, Melissa is responsible for the strategic direction of the Institute's policy and communications work. She works with TSI's Council, Board and lead officers to develop an evidence-based policy framework and respond to emerging legislative and policy changes. Melissa regularly meets with representatives from central and local government and other stakeholders to inform and influence their thinking on consumer protection issues.
Melissa grew up in County Down, Northern Ireland, and graduated from Cambridge with a degree in history.